Customer experience
Have you ever heard the saying, 'you win some, you lose some?' well, with a fast and effective product search and discovery solution set in place on your digital commerce channels, you can consider the…
Creating and strengthening partnerships is at the core of my role as the SVP of Global Alliances and Channels here at Zoovu. This spring, we launched our global partnership with SAP, the market leader in…
In late March, Zoovu joined over 10,000 attendees who took Las Vegas by the shopping cart at Shoptalk 2022 looking to learn from the leaders of the retail ecosystem and identify the technology solutions that…
The acceleration of digital maturity across industries, regardless of end-user, continued to push boundaries and break the status quo in 2021. Whether it’s a B2B buyer preferring a self-service environment for configuration or a consumer…
As physical stores shut for lockdown and consumers moved to online shopping, retailers were forced to escalate their shift to ecommerce. They understand the game is changing rapidly. And they know, to survive and thrive,…
Complexity. Friction. Back and forth. Those are some of the words that come to mind when you think of traditional B2B selling. Isn’t it ridiculous? These words shouldn’t describe a multi-trillion-dollar industry. And that needs…
Chances are you've had at least one really terrible digital commerce experience, whether as a consumer or a B2B buyer. Maybe you landed on a site where the homepage provided zero clues to what the…
It’s common that consumers choose to shop online for its convenience. But as eCommerce continues to thrive and more options are available, they now also prioritize discovery. According to Kantar’s The State of Ecommerce 2021…
Visual configurators are all the rage. Okay. Maybe not for all ecommerce businesses —but they should be. Visual configurators have a massive positive impact on user experience. But why? The longer a buyer’s journey, the…