zoovu logo

The Conversation.

Why Bose is Hyper-Focused on Customer Experience Excellence

When Bose examines its customer experience it asks itself "does the experience match the superiority of our product?" In this episode, Taki Tsaklanos, a strategic member of Bose's Center of Excellence, discusses how Bose attempted to build a Zoovu-like experience in-house, and why they ultimately decided to implement Zoovu to support their desire to scale and optimize customer-centric experiences.

Over 2,500 companies worldwide leverage Zoovu to deliver exceptional customer experiences.