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The Conversation.

How Grohe Closes the Digital Customer Experience Gap


In this episode, Jürgen Muckenschnabel, Head of Webshop EMENA at Grohe, discusses how the world's leading sanitary fittings manufacturer leverages digital buying advice to guide both B2B and B2C customers to purchase decisions, even with complex products. Listen in to learn how Grohe uses Zoovu data-driven platform to capture valuable insights about customers in order to continually optimize and improve the customer experience.

Over 2,500 companies worldwide leverage Zoovu to deliver exceptional customer experiences.