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The Conversation.

How Telekom Srbjia Created a Conversational Experience For B2C And B2B Telecomm

In this episode, Zoovu's Chief Customer Officer, Junel Oberholzer, speaks with Borko Crnogorac, Telekom Srbjia's B2B Development Director, about how the corporation has leveraged digital assistants to support B2B and B2C customers for over 8 years. Listen and learn about achieving 100% engagement and why including lead generation within their conversational experience drives off-site conversion.

Over 2,500 companies worldwide leverage Zoovu to deliver exceptional customer experiences.