Meet Zoe : Your AI shopping assistant, built to sell

Turn shoppers into buyers with an AI assistant
that knows it all.

Book a demo

Go ahead, ask Zoe some questions

Pretend you’ve been recommended a laptop and want to know more.

Microsoft Surface Pro 8 13 Core recommendation screen

Ask Zoe about the laptop’s:

1

Capabilities

Ie. How long does the battery last?

2

Usage and fit

Ie. Is this laptop good for travelling?

3

Compatibility

Ie. What kind of connectors does it have?

4

Maintenance

Ie. What kind of regular maintenance is recommended?

Connect millions of your customers with their own product advisor

Zoe helps you personalize the last mile of the shopping experience. After talking to Zoe, your shoppers will click ‘Add to cart’ with confidence so you can sell more and gain life-long customers.

Tell customers why they’ll love the product they’ve been recommended

Zoe gives each customer a personalized explanation of why a product is the perfect match based on what they say they need and want. Give shoppers a better reason to buy so you can increase conversion rates by double digits instead of decimal points.

Answer every question a customer has about a product

Zoe answers any question a customer has about a product. Make the most of every customer that lands on your product pages by replacing FAQs, unreliable chatbots, and any reason for a customer to second-guess their decision.

Swap generic, overly technical product specs for personalized descriptions

Zoe uses the information it knows about the person viewing a product to create personalized specs. Show off everything that makes a product great for the customer and turn more browsers into buyers.

Add your brand voice into thousands of product descriptions without a second of manual work

Zoe learns to talk like your customers wherever it interacts with them, whether they’re an enthusiast, a beginner, or somewhere in between. Create a connection with customers that your competitors can’t match while saving your team weeks of work.

Find out what’s important to customers and why they buy your products

Zoe captures all questions people ask about products so you can understand the features and factors each customer segment cares about most. Use this data to design better ecommerce experiences and hyper-relevant marketing campaigns.

With Zoovu, we drive revenue and solidify our market position as easy to work and to buy from.

- Ram Iyer, Sr. Director of Digital Strategy and eCommerce, Microsoft

Give your customers the joy of finding the perfect
product—no matter where they’re looking—with Zoe

Any language

Zoe speaks over 200 languages and can learn regional terminology, so it can interact with customers from every corner of the world

Any product

Zoe is an expert in every product category, no matter how niche or expansive it is

Any channel

Zoe can be in a thousand places, talking to millions of customers at the same time, including on retail websites, on in-store kiosks, and more channels

Any system

Zoe works seamlessly with the tools you’re already using, including site search, chatbots, and other Zoovu experiences

How it works

How Zoe always knows the right thing to say
to your customers

Use the Zoovu Data Platform to collect, clean, and enrich product data

Find out what your customers need and want using first- and zero-party data

Personalize customer interactions at scale using product data, customer input, and AI that connects the two

WHY ZOE IS ONE-OF-A-KIND

Zoe: Powerful. Reliable. Customer-first.

Answers you can trust

Zoe only uses data in the Zoovu Data Platform and the rules you set for it to interact with customers so you can be confident that Zoe gives the most accurate information.

One Zoe, endless possibilities

Zoe can learn about millions of products and customers without months or years of training so you can talk to anyone about anything you sell like a complete expert.

Zero-party data means zero guesswork

Zoe combines actual customer input and behavioral signals to give customers the best information available instead of generic, surface-level responses.

All the control, none of the grunt work

Set guidelines for what Zoe talks about and how it talks about it in less than five minutes so you can build the ultimate brand advocate with almost no extra work.

Give customers a hyper-personalized shopping experience while staying compliant accessible, and secure

Comply with GDPR

Zoovu is GDPR compliant so your customers’ data is private and secure

Build for WCAG and ADA requirements

Zoovu’s design tools allow you to build assistants that align with accessibility regulations

Secure your data with SOC 2 Type 2

Zoovu is SOC 2 Type 2 certified so you can be certain that your data is protected

Integrate Zoovu with your PIM, ERP, CRM, and
any other system you rely on

Product overview

Conversation Studio

Generate personalized product recommendations

Ask customers a series of questions and give personalized product recommendations based on their needs and preferences.

Learn more

Configuration Studio

Build visual product configurators

Allow customers to use drag and drop tools to quickly and visually build perfect product bundles from 1000s of options.

Learn more

Advisor Studio

Connect customers with a personal product advisor

Give customers access to Zoe, a generative AI shopping assistant powered by Zoovu Advisor Studio. Create personalized product descriptions and answer customer questions in real-time to help buyers click ‘add to cart’ with confidence.

Learn more