See all Zoovu products and use cases to help enterprise companies sell more online
Clean, standardize, and enrich product data to make it more discoverable
Integrate with ERPs, PIMs, CRMs, and any other system you use
Create AI search experiences for ultra-relevant results
Build digital assistants that give personalized product recommendations
Launch product configurators to bundle, cross-sell, and collect more leads
Connect customers with Zoe, a personal product expert powered by AI
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FEATURED REPORT
The 2026 Benchmark for AI in Ecommerce Conversion
Turn shopper questions into confident purchases across PDPs, PLPs, search, and assistants.
Proven results at scale
It’s a set of embedded, composable AI skills that live inside your existing ecommerce UX. Create a conversational experience where shoppers need it most, then add more with ease.
Guides shoppers with context-aware questions that quickly narrow choices, reduce bounce, and move them to the right products.
Side-by-side product comparisons that summarize trade-offs in plain language so buyers can choose faster with confidence.
Tailors descriptions to intent (use case, experience level, constraints) to highlight benefits that actually matter to that shopper.
Answers product-specific questions with citations—so shoppers stay on-site instead of jumping to Google or competitors.
Translates technical specs into shopper-friendly benefits and “why it matters,” increasing understanding and confidence.
From first click to final choice, Zoe lives at decision moments—grounded in AI-ready product data for accuracy, brand safety, and measurable lift.
Microsoft uses Zoe to help customers discover and evaluate the products they want with the confidence they need. The result—a better customer experience and breakthrough results for the brand.
+24%Engagement Rate
+45%Completion Rate
+18%Click-through Rate
Zoe speaks over 200 languages and can learn regional terminology, so it can interact with customers from every corner of the world.
Zoe is an expert in every product category versus other product advisor tools. Understanding all products no matter how niche or expansive it is.
Zoe can be in a thousand places, talking to millions of customers at the same time, including on retail websites, on in-store kiosks, and more channels.
Zoe works seamlessly with the tools you’re already using, including site search, chatbots, and other Zoovu experiences.
Use the Zoovu Data Platform to collect, clean, and enrich product data
Find out what your customers need and want using first- and zero-party data
Personalize customer interactions at scale using product data, customer input, and AI that connects the two
Zoe only uses data in the Zoovu Data Platform and the rules you set for it to interact with customers so you can be confident that Zoe gives the most accurate information.
Zoe can learn about millions of products and customers without months or years of training so you can talk to anyone about anything you sell like a complete expert.
Zoe combines actual customer input and behavioral signals to give customers the best information available instead of generic, surface-level responses.
Set guidelines for what Zoe talks about and how it talks about it in less than five minutes so you can build the ultimate brand advocate with almost no extra work.
A product advisor is an intelligent digital assistant that guides customers to the right product by asking questions, understanding their needs, and matching preferences to your catalog. It removes guesswork from the buying process and creates a more confident path to purchase.
Zoe is designed for guided selling, not scripted conversations. Unlike chatbots that rely on preset dialogue or basic keyword matching, Zoe uses product data and customer input to deliver personalized recommendations that lead to faster, more informed decisions.
Yes. Even simple catalogs benefit from better discovery. Zoe reduces friction for all types of buyers by helping them find the right product faster and with less effort, improving conversions across the board.
Zoe collects valuable behavioral and preference data that can be used to improve marketing campaigns, optimize merchandising, and enhance product content. This data gives insight into what customers are looking for and where they may be struggling.
Zoe collects zero-party data, such as customer needs, preferences, and usage context. It may also gather interaction behavior like selected answers and engagement paths, helping you understand the intent behind each purchase.
Zero-party data is information that a customer intentionally shares with a brand. This includes answers to questions, product preferences, and purchase motivations. It is the most reliable form of customer insight because it comes directly from the user.
Zoovu follows industry best practices for data protection, including encryption, access controls, and compliance with GDPR and other privacy regulations. Your data and your customers’ data are handled securely and with full transparency.
See how 3M+ shopper interactions reveal what’s actually working and what’s not in AI discovery.
