Easily structure product data to build, design, and deploy transformative e-comm experiences.
Clean, standardize, and make your data more discoverable.
Lead customers to the right products with more accurate search.
Give customers personalized product recommendations.
Customize, bundle, upsell, and cross-sell products.
Connect customers with Zoe, a personal product expert powered by AI.
Digitize your sales process, increase ROI and reduce cost.
Optimize conversions with fully-discoverable OEM product data
Learn from B2B’s best — 3M, Bosch Power Tools, GE Healthcare.
Engage, educate, and connect customers with the products best suited for their needs.
Optimize merchant product data discovery and drive higher ROI
Learn from B2C’s best — Trek, Canon, Microsoft.
Webinars, case studies, white papers and more.
Interesting information and inspirations.
Catch the latest news and updates about Zoovu.
Zoe is a generative AI shopping assistant powered by Zoovu’s Advisor Studio. It knows everything about your products and helps every one of your customers fall in love with the perfect one
Zoe helps you personalize the last mile of the shopping experience. After talking to Zoe, your shoppers will click ‘Add to cart’ with confidence so you can sell more and gain life-long customers.
Pretend you’ve been recommended a laptop and want to know more.
Capabilities
Ie. How long does the battery last?
Usage and fit
Ie. Is this laptop good for travelling?
Compatibility
Ie. What kind of connectors does it have?
Maintenance
Ie. What kind of regular maintenance is recommended?
Zoe gives each customer a personalized explanation of why a product is the perfect match based on what they say they need and want. Give shoppers a better reason to buy so you can increase conversion rates by double digits instead of decimal points.
Zoe answers any question a customer has about a product. Make the most of every customer that lands on your product pages by replacing FAQs, unreliable chatbots, and any reason for a customer to second-guess their decision.
Zoe uses the information it knows about the person viewing a product to create personalized specs. Show off everything that makes a product great for the customer and turn more browsers into buyers.
Zoe learns to talk like your customers wherever it interacts with them, whether they’re an enthusiast, a beginner, or somewhere in between. Create a connection with customers that your competitors can’t match while saving your team weeks of work.
Zoe captures all questions people ask about products so you can understand the features and factors each customer segment cares about most. Use this data to design better ecommerce experiences and hyper-relevant marketing campaigns.
Microsoft uses Zoe to help customers discover and evaluate the products they want with the confidence they need. The result—a better customer experience and breakthrough results for the brand.
+24% Engagement Rate
+45% Completion Rate
+18% Click-through Rate
Zoe speaks over 200 languages and can learn regional terminology, so it can interact with customers from every corner of the world
Zoe is an expert in every product category, no matter how niche or expansive it is
Zoe can be in a thousand places, talking to millions of customers at the same time, including on retail websites, on in-store kiosks, and more channels
Zoe works seamlessly with the tools you’re already using, including site search, chatbots, and other Zoovu experiences
Use the Zoovu Data Platform to collect, clean, and enrich product data
Find out what your customers need and want using first- and zero-party data
Personalize customer interactions at scale using product data, customer input, and AI that connects the two
Zoe only uses data in the Zoovu Data Platform and the rules you set for it to interact with customers so you can be confident that Zoe gives the most accurate information.
Zoe can learn about millions of products and customers without months or years of training so you can talk to anyone about anything you sell like a complete expert.
Zoe combines actual customer input and behavioral signals to give customers the best information available instead of generic, surface-level responses.
Set guidelines for what Zoe talks about and how it talks about it in less than five minutes so you can build the ultimate brand advocate with almost no extra work.
See how Microsoft is using Al to make it easier for customers to find and buy products
