See all Zoovu products and use cases to help enterprise companies sell more online
Clean, standardize, and enrich product data to make it more discoverable
Integrate with ERPs, PIMs, CRMs, and any other system you use
Create AI search experiences for ultra-relevant results
Build digital assistants that give personalized product recommendations
Launch product configurators to bundle, cross-sell, and collect more leads
Connect customers with Zoe, a personal product expert powered by AI
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FEATURED REPORT
The 2025 State of B2B Site Search
Create a shopping assistant or product advisor that knows your products inside and out, helping customers choose the best fit and delivering a conversational shopping experience they’ll love and remember.
Pretend you've been recommended a laptop and want to know more. Test Zoe's product knowledge.
Capabilities
Ie. How long does the battery last?
Usage and fit
Ie. Is this laptop good for travelling?
Compatibility
Ie. What kind of connectors does it have?
Maintenance
Ie. What kind of regular maintenance is recommended?
Zoe helps you personalize the last mile of the shopping experience. After talking to Zoe through their own personalized experience, your shoppers will click ‘Add to cart' with confidence so you can sell more and gain life-long customers and deliver superior customer feedback.
Zoe gives each customer a personalized recommendations and an explanation of why a product is the perfect match based on what they say they need and want. A truly personalized experience. Give shoppers a better reason to buy so you can increase conversion rates by double digits instead of decimal points.
Zoe answers any question a potential customer has about a product, with detailed product knowledge. Provide an interactive experience for every customer that lands on your product pages by replacing FAQs, unreliable chatbots, and any reason for a customer to second-guess their decision.
Zoe uses the information it knows about the person viewing a product to create personalized specs. Give your customer superior online shopping experiences by showing off everything that makes a product great for the customer and turn more browsers into buyers.
Zoe learns to talk like your customers wherever it interacts with them, using customer feedback - whether they're an enthusiast, a beginner, or somewhere in between. Create a connection with customers that your competitors can't match while saving your team weeks of work.
Zoe captures all questions and customer feedback about products so you can understand the features and factors each customer segment cares about most, to ensure customer satisfaction. Use this data to design better ecommerce experiences and hyper-relevant marketing campaigns.
Microsoft uses Zoe to help customers discover and evaluate the products they want with the confidence they need. The result—a better customer experience and breakthrough results for the brand.
+24%Engagement Rate
+45%Completion Rate
+18%Click-through Rate
Zoe speaks over 200 languages and can learn regional terminology, so it can interact with customers from every corner of the world.
Zoe is an expert in every product category versus other product advisor tools. Understanding all products no matter how niche or expansive it is.
Zoe can be in a thousand places, talking to millions of customers at the same time, including on retail websites, on in-store kiosks, and more channels.
Zoe works seamlessly with the tools you’re already using, including site search, chatbots, and other Zoovu experiences.
Use the Zoovu Data Platform to collect, clean, and enrich product data
Find out what your customers need and want using first- and zero-party data
Personalize customer interactions at scale using product data, customer input, and AI that connects the two
Zoe only uses data in the Zoovu Data Platform and the rules you set for it to interact with customers so you can be confident that Zoe gives the most accurate information.
Zoe can learn about millions of products and customers without months or years of training so you can talk to anyone about anything you sell like a complete expert.
Zoe combines actual customer input and behavioral signals to give customers the best information available instead of generic, surface-level responses.
Set guidelines for what Zoe talks about and how it talks about it in less than five minutes so you can build the ultimate brand advocate with almost no extra work.
A product advisor is an intelligent digital assistant that guides customers to the right product by asking questions, understanding their needs, and matching preferences to your catalog. It removes guesswork from the buying process and creates a more confident path to purchase.
Zoe is designed for guided selling, not scripted conversations. Unlike chatbots that rely on preset dialogue or basic keyword matching, Zoe uses product data and customer input to deliver personalized recommendations that lead to faster, more informed decisions.
Yes. Even simple catalogs benefit from better discovery. Zoe reduces friction for all types of buyers by helping them find the right product faster and with less effort, improving conversions across the board.
Zoe collects valuable behavioral and preference data that can be used to improve marketing campaigns, optimize merchandising, and enhance product content. This data gives insight into what customers are looking for and where they may be struggling.
Zoe collects zero-party data, such as customer needs, preferences, and usage context. It may also gather interaction behavior like selected answers and engagement paths, helping you understand the intent behind each purchase.
Zero-party data is information that a customer intentionally shares with a brand. This includes answers to questions, product preferences, and purchase motivations. It is the most reliable form of customer insight because it comes directly from the user.
Zoovu follows industry best practices for data protection, including encryption, access controls, and compliance with GDPR and other privacy regulations. Your data and your customers’ data are handled securely and with full transparency.
