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On the Amazon Effect, winning in B2B ecommerce, and the mid-market playbook
Create search tools, digital assistants, and configurators that guide millions of customers to the perfect products so you can increase conversion rates across all your channels
*We know this sounds almost too good to be true, but that’s exactly the increase in conversions that Trek saw after launching with Zoovu. Read the full story.
Online shoppers are being overwhelmed by page after page of search results. Because of that, they bounce, and your conversion rates stay low. Zoovu helps you solve this problem with a platform to build personalized shopping experiences that turn 1,000 choices into the perfect one.
200%Increase in conversion
35Countries launched
600Live experiences
With an extensive range of over 300 bicycle models and variations, Trek faced the challenge of guiding customers through the selection process—which was especially difficult for novice riders. The complexity of choice led to high bounce rates and low conversion rates.
Trek used Zoovu's ecommerce personalization platform to create a Bike Finder for online shoppers so they could find the right bike for them in under a minute. The Bike Finder used an AI-powered Q&A flow that asked customers about their needs and preferences for biking, then recommended the ideal product. The solution's seamless integration with Trek's ecommerce website ensured a cohesive user experience, both functionally and aesthetically.
Large online catalogs may confuse shoppers. Ecommerce companies can significantly drive desired actions and lift conversion rates by matching consumers with products that meet their specific needs.
By analyzing customer metrics and behavior, conversion optimization tools. offer personalized recommendations. This ensures shoppers are presented with products that align with their search intent and preferences.
Yes, Zoovu can personalize and streamline the buying experience, even for users who do not log in. By leveraging in-session behavior and zero-party data, Zoovu delivers personalized experiences from the first interaction.
Zoovu offers a range of personalization features to support the sales process, including AI-driven product recommendations, dynamic search personalization, zero-party data collection, CPQ options, and multi-channel personalization strategies that extend beyond the webpage to include email, social media, and more.
By providing highly relevant and detailed information, recommendations, and search results pages, Zoovu helps customers find what they’re looking for more quickly and easily anywhere, from web to mobile devices, significantly improving the likelihood of purchase and thus boosting conversion rates.
Yes, Zoovu is designed to integrate seamlessly with most ecommerce platforms and apps. Our API-first, headless architecture allows flexible implementation and customization to fit your specific needs and tech stack.
Zoovu collects zero-party data directly from customers through interactive experiences, such as quizzes or surveys. This data is then used to personalize shopping experiences, making recommendations and content more relevant to customer requirements and preferences.
Absolutely. Zoovu’s ecommerce personalization platform is designed to cater to both B2B and B2C sectors, offering scalable solutions that can be tailored to meet the unique challenges and opportunities of each, from configurable products to quote generation and beyond.
While results can vary, many clients begin to see improvements in engagement, customer experience and satisfaction, and conversion rates within a few weeks of implementing Zoovu’s personalized experiences.
Getting started with Zoovu is easy. Simply request a demo, and our team will guide you through the process, from integration to launching your first personalized experiences.
Read about the trends, challenges, strategies being used by top B2B companies to digitally transform the way they sell