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ECOMMERCE PERSONALIZATION PLATFORM

How enterprise ecommerce companies connect millions of customers with the perfect product

Use AI-powered digital assistants, advisors, and product configurators to create better customer experiences and increase conversions by as much as 200% in just a few weeks.

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The ecommerce personalization platform helping the world’s biggest brands sell more

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Build experiences that connect all your customers with the right product every time

Digital assistants that turn thousands of choices in the perfect one

Create Q&A flows that ask customers questions about their needs, preferences, and lifestyle. Zoovu’s AI takes their answers and uses them to recommend the exact right product for them.
 

Product configurators that capture a customer’s imagination (and their business)

Launch product configurators that help customers design personalized products and custom product sets. Expose customers to products they didn’t know existed so you can increase AOV.
 

Product advisors that turn more browsers into buyers

Zoe, a generative AI product advisor, lives on recommendation and product pages. It generates personalized explanations of why a product is perfect for a customer and answers their questions in real-time.
 

Merchandising designed for your customers

Customize search results and category listings in a few clicks, then let AI maintain it all. Create ultra-relevant product recommendations and bundles for your entire catalog with zero manual mapping.
 
HOW ZOOVU IS DIFFERENT

Better data. Better experiences.
Better insights. Breakthrough results.

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Better recommendations

Powerful AI that maps technical attributes to customer needs so you can pair them with the perfect product

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Product data that makes shoppers buy

Automatically clean and enrich product data so shoppers can find the right products and buy with confidence

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Gen AI that closes more sales

Guide customers after a recommendation to optimize the last mile of the journey and increase sales

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Only partner that makes omnichannel easy

Create and launch experiences quickly across every channel with complete control over insights

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Full-scale product discovery

Use configurators, search, merchandising, and more for complete engagement across the shopping journey

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Most in-depth, accessible data

Collect millions of pieces of zero-party data directly from customers so you never have to rely on assumptions and guesses

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Quicker time to value

Build and launch experiences in as little as a month, then optimize with AI so you can make more money with fewer costs

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Zoovu in action: How Trek used personalization to blow past sales records

Read Trek's full story

 

Problem

Customers were overwhelmed by Trek’s 300-item catalog, especially novice riders. Shoppers didn’t know how to choose the right bike for them, which led to low conversion rates and sales.

Solution

Trek used Zoovu’s ecommerce personalization platform to create a Bike Finder to help customers find the best bicycle for them in less than two minutes. The company then scaled the finder to 35 countries, allowing it to increase conversions by 200%.

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Personalized experiences
35
Launched in 35 countries
200%
Increased conversions by 200%

Our main selection criteria were integration and implementation. We wanted a solution that integrated cleanly with our website – both functionally and aesthetically. Zoovu was the best fit for our requirements."

Create unmatched customer experiences
through personalization

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Frequently asked questions

Ecommerce personalization is the process of tailoring the shopping experience to individual customers’ preferences, behaviors, and data. This includes customized product recommendations, search results, and content to make every interaction relevant and engaging.

Zoovu uses AI and zero-party data to understand customers’ unique needs and preferences. Our platform dynamically personalizes product recommendations, search experiences, and real-time content, ensuring every customer’s personalized shopping journey.

Yes, Zoovu can personalize shopping experiences for anonymous users. By using zero-party data, Zoovu can deliver personalized experiences across channels, categories, and regions.

Zoovu offers a range of personalization features, including AI-driven product recommendations, dynamic search personalization, personalized product pages, custom product builders, and zero-party data.

By providing highly relevant and personalized product recommendations and search results, Zoovu helps customers find what they’re looking for more quickly and easily, significantly improving the likelihood of purchase and boosting conversion rates.

Yes, Zoovu is designed to integrate seamlessly with most ecommerce platforms. Our API-first, composable architecture allows flexible implementation and customization to fit your specific needs and tech stack.

Zoovu collects zero-party data directly from customers through interactive experiences, such as quizzes or surveys. This data is then used to personalize shopping experiences, making recommendations and content more relevant to each customer’s specific needs and preferences.

Absolutely. Zoovu’s ecommerce personalization platform is designed to cater to both B2B and B2C sectors, offering scalable solutions that can be tailored to meet the unique challenges and opportunities of each.

While results can vary, many clients begin to see improvements in engagement, customer satisfaction, and conversion rates within a few weeks of implementing Zoovu’s personalized experiences.

Getting started with Zoovu is easy. Simply request a demo, and our team will guide you through the process, from integration to launching your first personalized experiences.