Resources.

Find whitepapers, webinars, case studies and more!

Report

Find out how digital commerce technology has advanced in 2023

Find out how digital commerce technology has advanced in 2023.

Amazon E-Book
EBook

How Amazon Fails Customers with Every Product Search

Showcase your brand on the world’s #1 retailer with superior product discovery experiences that educate, engage, and convert more customers.

Webinar

How to use AI to create customer-centric discovery experiences and drive sales

Learn how Microsoft delivers discovery experiences on a global scale to increase customer satisfaction, drive retail sales and reduce buyer’s remorse.

Report

The 2024 Consumer Trust Meter

Product data hygiene is as important as product page SEO for e-commerce success. Find out how to improve data quality with AI, semantics, and more.

Report

The trends defining the industry, including a digital transformation of sales...

Transforming the way sales teams sell, the long road to good data, and other trends that are defining the industry.

Blog

Better Product Data: 3 Tips for Improving Data Quality

Product data hygiene is as important as product page SEO for e-commerce success. Find out how to improve data quality with AI, semantics, and more.

Blog

5 Opportunities to Maximize Impact of Search for Better Ecommerce Experience ...

Search has gone mobile: how prepared is your business? Learn about 5 opportunities to maximize the impact of search in a mobile-first world following a conversation with Forrester’s Scott Compton and Zoovu’s Sarah Assous.

Blog

Overcoming Cookieless Ecommerce Requires Conversational Search

With Google phasing out cookies in 2023, brands and retailers need to shift how they collect data about customers. Learn about how conversational search helps collect zero party data and fuels personalization without privacy concerns.

Blog

Product Finder vs. Product Quiz: What's the Difference?

Do you need a product finder or product quiz? Learn about the differences and why it matters for your business.

Blog

Ecommerce Search Experience: 10 Elements to Be Best-in-Class

Learn about the 10 key elements of an exceptional ecommerce search experience for you to audit your site search and revamp it accordingly. Stay ahead of the competition by implementing future proof solutions like search assistants, visual commerce, and more.

Blog

Visual Commerce: 5 Opportunities to Improve Product Discovery & Conversions

Learn about how visual commerce helps create a more authentic relationship with customers by making product discovery and consideration more efficient and enjoyable.

Blog

Visual Configurators: 7 Best Practices For Your Business

Visual configurators make customization easier and help simplify complex products. Find out the 7 best practices to follow.

Blog

Product Bundling 101: The Missing Key to Your Product Search Discovery Strategy

Looking to drive more revenue from ecomerce? Product Bundling is an effective tactic for improving AOV with pre-defined and personalized bundles.

Blog

Visual Configurators: 5 Ways To Transform CPQ

Why are visual product configurators on Gartner’s must-have list for digital commerce success in 2021? Learn the 5 ways they are transforming CPQ for B2C and B2B customers.

Blog

How B2B Manufacturers cater to the digital buyer

Today’s B2B buyers expect and require the same customer-centric digital commerce experiences as they encounter in their consumer lives.

Blog

Psychology of Choice: Why Customers Need Guidance

Choice overload is the negative psychological, emotional, and behavioral effect of having too many options to choose from (Kellogg Insight).

Blog

Definitive Guide to Contextual Commerce

By eliminating the details of the transaction and prompting a seamless mobile payment, contextual commerce enables customers to interact with your brand while doing something else.

Webinar

Window Shopping Gone Digital: How Yard Direct Use the Search Experience to Em...

In this webinar, you’ll hear how YardDirect uses search assistants to gather all information for a salesperson to effectively configure, price, and quote (CPQ) the perfect solution for customers.

Why Next-Gen digital commerce search requires elevating visual experiences
EBook

Why Next-Gen Digital Commerce Search Requires Elevating Visual Experiences: A...

After reading this ebook, you’ll know how to develop and execute a robust visual consumer strategy that helps consumers learn about products and connect.

Guide to post-purchace
EBook

Guide to Post-Purchase Customer Moments

In this ebook, you’ll learn about the opportunity to innovate and deliver exceptional experiences to customers by leveraging better service experiences like assistants and chat.

why your search experience is losing you money
EBook

Conversational Search: If they can't find it, they can't buy it

In this ebook, you’ll learn about how to elevate your search experience to drive conversion and brand loyalty — with AI.

Publication: A two-part guide to digital entry points
EBook

Guide to Digital Entry Points: DTC & Channel Partners

The success of conversational search and digital assistants depends on where and how they are integrated across channels and how your business guides customers to them.

Publication Digital Entry Points 2
EBook

Guide to Digital Entry Points: Marketing & Advertising

Using digital assistants across those activities benefits your business from an ROI and conversion standpoint. Learn about best practices across social media and search engines.

How businesses can deliver in their customers' moments
Scott Compton
Speaker Position
Forrester webinar
Webinar

Forrester Interview: Maximizing the Impact of Search in a Mobile-First World

Why data is the foundation to a superior search experience -and the importance of semantics for digital commerce excellence.

ebook Conversational Marketing
EBook

Conversational Marketing & Commerce

It’s already clear that the next generation of websites and customer engagement solutions will be driven by intelligent conversational assistants. If you’re reading this, it’s not too late. In fact, it’s the right time to start diving into conversational marketing.

Connect with buyers
Webinar

Crafting conversational experiences that lead to better outcomes

Hear directly from the experts: this webinar examines and outlines what effective conversation design strategies look like – featuring Hans van Dam, co-founder and CEO of Conversational Design Institute.

The State of Site Search
Webinar

The State of Site Search

Consumers who use the search bar are 2.5x more like to buy but most site search experiences fail to surface the right recommendations. This webinar provides a framework for improving site search to drive conversion.

Syndacation ebook: Discovery experiences in a zero-party data world
EBook

Channel merchandising with Zoovu

It’s time for brands to take back control of the experience and data – even if they do not sell directly to consumers.

Luna Sandals case study
Success stories

LUNA Sandals converts 40% of users with product discovery experiences

LUNA Sandals is a Seattle-based manufacturer of first of its kind handcrafted adventure sandals and has become the chosen sandal for barefoot runners.

Pure Electric case study
Success stories

Pure Electric doubles conversion in 3 months

Pure Electric is the UK’s leading specialist electric scooter and electric bike retailer, stocking market-leading ranges of e-scooters, e-bikes, and accessories. Pure Electric envisions powered transport will help reduce reliance on cars in urban centers across Europe.

Canon case study
Success stories

Canon automates customer guidance and increases conversion by 53%

Canon Europe is the EMEA arm of Canon, Inc. and strategic headquarters for Europe, the Middle East, and Africa with operations in 120 countries, employing approx. 19,000 people and contributing about a third of Canon’s global revenue annually. Canon and Zoovu have been working together since 2011.

Trek case study
Success stories

Trek boosts conversions by 200% by engaging shoppers across their global network

Founded in a barn in Wisconsin, USA in 1976, Trek Bicycle is one of the world’s leading manufacturers of cycling products and was named one of the 100 most influential companies by TIME Magazine in 2022. The brand has over 2500 employees and sells over 1.5 million bicycles worldwide each year.

Video

Powering Better B2B Buying Experiences With Zoovu

Whether you’re a seller or a buyer, digital experiences for industrial manufacturer don’t have to feel like they are in ice age. See how Zoovu facilitates best-in-class content discovery experiences for B2B businesses.

ebook Syndicating Product Discovery
EBook

A Quick Guide to Turning Product Data into Profitable Content and Experiences

Learn how to harness product data and information to deliver content discovery experiences with enriched product content.

Video

Discover How to Use Experience Designer

Learn more about how to create effective content discovery experiences with Experience Designer’s visual canvas.

Video

Empower Buyers with Product Configurator

Help buyers visualize their purchases and drive more sales with Zoovu’s low-code Visual Configurators.

Video

Turn Trash Data into Profitable Content & Experiences

See how Zoovu’s AI-powered platform takes product data and turns into enriched product content to deliver best-in-class content discovery experiences.

Blog

Better Product Data: 3 Tips for Improving Data Quality

Product data hygiene is as important as product page SEO for e-commerce success. Find out how to improve data quality with AI, semantics, and more.

Blog

5 Opportunities to Maximize Impact of Search for Better Ecommerce Experience ...

Search has gone mobile: how prepared is your business? Learn about 5 opportunities to maximize the impact of search in a mobile-first world following a conversation with Forrester’s Scott Compton and Zoovu’s Sarah Assous.

Blog

Overcoming Cookieless Ecommerce Requires Conversational Search

With Google phasing out cookies in 2023, brands and retailers need to shift how they collect data about customers. Learn about how conversational search helps collect zero party data and fuels personalization without privacy concerns.

Blog

Product Finder vs. Product Quiz: What's the Difference?

Do you need a product finder or product quiz? Learn about the differences and why it matters for your business.

Blog

Ecommerce Search Experience: 10 Elements to Be Best-in-Class

Learn about the 10 key elements of an exceptional ecommerce search experience for you to audit your site search and revamp it accordingly. Stay ahead of the competition by implementing future proof solutions like search assistants, visual commerce, and more.

Blog

Visual Commerce: 5 Opportunities to Improve Product Discovery & Conversions

Learn about how visual commerce helps create a more authentic relationship with customers by making product discovery and consideration more efficient and enjoyable.

Blog

Visual Configurators: 7 Best Practices For Your Business

Visual configurators make customization easier and help simplify complex products. Find out the 7 best practices to follow.

Blog

Product Bundling 101: The Missing Key to Your Product Search Discovery Strategy

Looking to drive more revenue from ecomerce? Product Bundling is an effective tactic for improving AOV with pre-defined and personalized bundles.

Blog

Visual Configurators: 5 Ways To Transform CPQ

Why are visual product configurators on Gartner’s must-have list for digital commerce success in 2021? Learn the 5 ways they are transforming CPQ for B2C and B2B customers.

Blog

How B2B Manufacturers cater to the digital buyer

Today’s B2B buyers expect and require the same customer-centric digital commerce experiences as they encounter in their consumer lives.

Blog

Psychology of Choice: Why Customers Need Guidance

Choice overload is the negative psychological, emotional, and behavioral effect of having too many options to choose from (Kellogg Insight).

Blog

Definitive Guide to Contextual Commerce

By eliminating the details of the transaction and prompting a seamless mobile payment, contextual commerce enables customers to interact with your brand while doing something else.

EBook

How Amazon Fails Customers with Every Product Search

Showcase your brand on the world’s #1 retailer with superior product discovery experiences that educate, engage, and convert more customers.

EBook

Why Next-Gen Digital Commerce Search Requires Elevating Visual Experiences: A...

After reading this ebook, you’ll know how to develop and execute a robust visual consumer strategy that helps consumers learn about products and connect.

EBook

Guide to Post-Purchase Customer Moments

In this ebook, you’ll learn about the opportunity to innovate and deliver exceptional experiences to customers by leveraging better service experiences like assistants and chat.

EBook

Conversational Search: If they can't find it, they can't buy it

In this ebook, you’ll learn about how to elevate your search experience to drive conversion and brand loyalty — with AI.

EBook

Guide to Digital Entry Points: DTC & Channel Partners

The success of conversational search and digital assistants depends on where and how they are integrated across channels and how your business guides customers to them.

EBook

Guide to Digital Entry Points: Marketing & Advertising

Using digital assistants across those activities benefits your business from an ROI and conversion standpoint. Learn about best practices across social media and search engines.

EBook

Conversational Marketing & Commerce

It’s already clear that the next generation of websites and customer engagement solutions will be driven by intelligent conversational assistants. If you’re reading this, it’s not too late. In fact, it’s the right time to start diving into conversational marketing.

EBook

Channel merchandising with Zoovu

It’s time for brands to take back control of the experience and data – even if they do not sell directly to consumers.

EBook

A Quick Guide to Turning Product Data into Profitable Content and Experiences

Learn how to harness product data and information to deliver content discovery experiences with enriched product content.

Report

Find out how digital commerce technology has advanced in 2023

Find out how digital commerce technology has advanced in 2023.

Report

The 2024 Consumer Trust Meter

Product data hygiene is as important as product page SEO for e-commerce success. Find out how to improve data quality with AI, semantics, and more.

Report

The trends defining the industry, including a digital transformation of sales...

Transforming the way sales teams sell, the long road to good data, and other trends that are defining the industry.

Success stories

LUNA Sandals converts 40% of users with product discovery experiences

LUNA Sandals is a Seattle-based manufacturer of first of its kind handcrafted adventure sandals and has become the chosen sandal for barefoot runners.

Success stories

Pure Electric doubles conversion in 3 months

Pure Electric is the UK’s leading specialist electric scooter and electric bike retailer, stocking market-leading ranges of e-scooters, e-bikes, and accessories. Pure Electric envisions powered transport will help reduce reliance on cars in urban centers across Europe.

Success stories

Canon automates customer guidance and increases conversion by 53%

Canon Europe is the EMEA arm of Canon, Inc. and strategic headquarters for Europe, the Middle East, and Africa with operations in 120 countries, employing approx. 19,000 people and contributing about a third of Canon’s global revenue annually. Canon and Zoovu have been working together since 2011.

Success stories

Trek boosts conversions by 200% by engaging shoppers across their global network

Founded in a barn in Wisconsin, USA in 1976, Trek Bicycle is one of the world’s leading manufacturers of cycling products and was named one of the 100 most influential companies by TIME Magazine in 2022. The brand has over 2500 employees and sells over 1.5 million bicycles worldwide each year.

Video

Powering Better B2B Buying Experiences With Zoovu

Whether you’re a seller or a buyer, digital experiences for industrial manufacturer don’t have to feel like they are in ice age. See how Zoovu facilitates best-in-class content discovery experiences for B2B businesses.

Video

Discover How to Use Experience Designer

Learn more about how to create effective content discovery experiences with Experience Designer’s visual canvas.

Video

Empower Buyers with Product Configurator

Help buyers visualize their purchases and drive more sales with Zoovu’s low-code Visual Configurators.

Video

Turn Trash Data into Profitable Content & Experiences

See how Zoovu’s AI-powered platform takes product data and turns into enriched product content to deliver best-in-class content discovery experiences.

Webinar

How to use AI to create customer-centric discovery experiences and drive sales

Learn how Microsoft delivers discovery experiences on a global scale to increase customer satisfaction, drive retail sales and reduce buyer’s remorse.

Webinar

Window Shopping Gone Digital: How Yard Direct Use the Search Experience to Em...

In this webinar, you’ll hear how YardDirect uses search assistants to gather all information for a salesperson to effectively configure, price, and quote (CPQ) the perfect solution for customers.

How businesses can deliver in their customers' moments
Scott Compton
Speaker Position
Webinar

Forrester Interview: Maximizing the Impact of Search in a Mobile-First World

Why data is the foundation to a superior search experience -and the importance of semantics for digital commerce excellence.

Webinar

Crafting conversational experiences that lead to better outcomes

Hear directly from the experts: this webinar examines and outlines what effective conversation design strategies look like – featuring Hans van Dam, co-founder and CEO of Conversational Design Institute.

Webinar

The State of Site Search

Consumers who use the search bar are 2.5x more like to buy but most site search experiences fail to surface the right recommendations. This webinar provides a framework for improving site search to drive conversion.