Stop relying on
surface-level data

Stop wondering what your customers want. Zoovu enables enterprise ecommerce platforms to ask directly, ensuring your strategies are informed by meaningful data that leads to exceptional customer experiences.

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Are you tired of relying on guesswork?

Making vital business decisions on mere assumptions or third-party data can turn into a guessing game. You may know what sold, but understanding why one item outperformed another is the essential factor in your success. Without it, you risk ineffective marketing, missed cross-selling opportunities, and mediocre ecommerce results.

Zoovu helps you get to why.

Our Product Discovery experiences do more than creating personalized 1:1 customer engagements at scale. You gather the essential data that drives your customers' purchasing decisions, empowering you to make informed and confident business choices. No more guesswork; only clear, actionable insights to drive your success.

By syndicating Product Discovery Experiences, you'll guarantee a consistent representation of your products everywhere they're sold, stand out among competitors and gain direct insights into your customers' purchasing behaviors.

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What is Zero-Party Data?

Zero-Party Data is information your customers willingly give you. Instead of guessing what they want, you can make decisions based on what they’ve actually told you. It’s like choosing a gift based on a wish list, instead of guessing what someone might like.

Product Discovery experiences are the tools that bridge the information gap in your ecommerce platforms, so you can collect and use Zero-Party Data in real-time. You uncover learnings from each session, offer personalized product suggestions, and ultimately drive more sales, all while respecting data privacy and ensuring customer trust.

Go beyond 3rd party data

Understand your buyer’s motivations and behaviors, enabling informed decision-making in product strategy, marketing, and sales.

Leverage valuable zero-party data to personalize customer experiences, fuel growth, and maintain a competitive edge.

Understand Buyer Motivations
Create Informed Strategies
Increase Sales Efficiency

Move from what to why

Uncover the specific product attributes or services your customers prioritize, allowing you to refine your marketing and development strategies. Gain a deeper understanding of their price sensitivity and willingness to pay for certain features. With Flow Insights you can determine exactly where your customer engagements drop, and where you should focus to drive more success.

Identify key customer preferences
Understand price sensitivity
Detect engagement drop-off points

Identify valuable up- and cross-selling opportunities

Use AI to employ Business Intelligence in real time and never miss an opportunity to increase your average order value. Discover the untapped potential of cross-selling and upselling based on your customers' specific preferences and requirements. Once you understand their desired outcome, you can intelligently bundle products together to maximize your revenue.

Go further by using your ecommerce learnings across your business. Equip your sales, marketing and product development teams with these insights to increase, create and develop product bundles, that boost sales and enhance customer relationships.

Seamless integration for hyper-personalization

Meet each customer at their unique buying stage.

Seamlessly integrate Zoovu with your CRM to streamline customer engagement and shape your overall marketing approach.

Ensure every decision and action is informed by data centered around the customer and finely tuned to resonate on a personal level.

Unlock actionable insights with AI-driven recommendations

With our AI Insights, we do more than just deliver data – we empower you with actionable insights and proactive recommendations to optimize your product discovery experiences. Imagine billions of behavioral interactions meticulously processed and understood by AI. When combined with our extensive best practices and your in-depth product knowledge, achieving a better performance becomes second nature.

Powerful integration. Seamless experience.

Zoovu's Product Discovery Platform integrates with WooCommerce, Magento, Big Commerce, Shopify, and more.
Effortlessly connect with your CMS, ERP, and PIM.

SAP

BigCommerce

MS Dynamics

Shopify Plus

Commerce Cloud

Intershop

WooCommerce

Bazaarvoice

Adobe Commerce Cloud

Commerce Tools

Facebook Messenger

HubSpot

Guided Selling

Create guided shopping experiences that engage, educate, and cross-sell buyers with a no-code, AI-powered assistant.

Visual Configuration

Push the limits of digital customization.

Empower your buyers to make choices with simple selections that help them customize or personalize your products to their liking.

Product Data Enrichment

Say goodbye to siloed and unstructured data

Cleanse, enrich, and add contextual meaning to your product data at the click of a button.

Intelligent Search

Let buyers find what they want, not just what they type.

Take the keyword guessing game out of the buyer’s journey with a search experience that understands every query and surfaces the most relevant product.

With Zoovu, we drive revenue and solidify our market position as easy to work and to buy from.

- Ram Iyer, Sr. Director of Digital Strategy and eCommerce, Microsoft

Give customers a hyper-personalized shopping experience while staying compliant accessible, and secure

Comply with GDPR

Zoovu is GDPR compliant so your customers’ data is private and secure

Build for WCAG and ADA requirements

Zoovu’s design tools allow you to build assistants that align with accessibility regulations

Secure your data with SOC 2 Type 2

Zoovu is SOC 2 Type 2 certified so you can be certain that your data is protected

Integrate Zoovu with your PIM, ERP, CRM, and
any other system you rely on

Product overview

Conversation Studio

Generate personalized product recommendations

Ask customers a series of questions and give personalized product recommendations based on their needs and preferences.

Learn more

Configuration Studio

Build visual product configurators

Allow customers to use drag and drop tools to quickly and visually build perfect product bundles from 1000s of options.

Learn more

Advisor Studio

Connect customers with a personal product advisor

Give customers access to Zoe, a generative AI shopping assistant powered by Zoovu Advisor Studio. Create personalized product descriptions and answer customer questions in real-time to help buyers click ‘add to cart’ with confidence.

Learn more