Meet Zoe Zoe logo :
Your AI Shopping Agent, built to sell

Turn shoppers into buyers with an AI agent
that knows it all.

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Canon logo
Microsoft logo
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Go ahead, ask Zoe some questions

Pretend you’re shopping for a laptop and want to explore your options. Zoovu’s AI Agent for ecommerce helps you ask the right questions, compare specs, and find the perfect match, just like a real sales assistant.

Ask Zoe about the laptop’s:

  1. 1

    Capabilities

    Ie. How long does the battery last?

  1. 2

    Usage and fit

    Ie. Is this laptop good for travelling?

  1. 3

    Compatibility

    Ie. What kind of connectors does it have?

  1. 4

    Maintenance

    Ie. What kind of regular maintenance is recommended?

Connect millions of your customers with their own product advisor

Zoe acts as an AI Agent for business, personalizing the final steps of the shopping experience. After engaging with Zoe, your customers feel confident clicking “Add to cart,” helping you increase conversions and build long-term loyalty.

Tell customers why they’ll love the product they’ve been recommended

Zoe, your sales AI Agent, explains exactly why a product is the right fit based on each customer’s unique needs. This personalized guidance gives shoppers a clear reason to buy, helping you boost conversion rates by double digits.
 tell customers why

Answer every question a customer has about a product

Zoe is the AI Agent built for ecommerce, ready to answer every product question clearly and instantly. Replace static FAQs and generic chatbots with real-time support that keeps shoppers confident and moving forward.
 answer every question

Swap generic, overly technical product specs for personalized descriptions

Zoe uses the information it knows about the person viewing a product to create personalized specs. Show off everything that makes a product great for the customer and turn more browsers into buyers.
 swap product specs

Add your brand voice into thousands of product descriptions without a second of manual work

Zoe adapts to your tone and speaks directly to each customer, whether they are a beginner, an enthusiast, or somewhere in between, while staying true to your brand. As your Ecommerce Agent, Zoe helps you scale personalized content and connect with customers in ways your competitors cannot, all without adding work for your team.
 add brand voice

Find out what’s important to customers and why they buy your products

Zoe captures every question customers ask, giving you insight into the features and decision factors that matter most to each audience. As your ecommerce AI Agent, Zoe helps you turn these insights into better ecommerce experiences and more relevant marketing campaigns.
 find out whats important
With Zoovu, we drive revenue and solidify our market position as easy to work and to buy from.

- Ram Iyer, Sr. Director of Digital Strategy and eCommerce, Microsoft

Give your customers the joy of finding the perfect
product—no matter where they’re looking—with Zoe

Any language

Zoe speaks over 200 languages and can learn regional terminology, so it can interact with customers from every corner of the world.

Any product

Zoe is an expert in every product category, no matter how niche or expansive it is.

Any channel

Zoe meets your customers wherever they are, including retail websites, in-store kiosks, and digital touchpoints. As your AI Agent for business, Zoe supports millions of interactions at once across every channel.

Any system

Zoe works seamlessly with the tools you’re already using, including site search, chatbots, and other Zoovu experiences.

How it works

How Zoe always knows the right thing to say
to your customers

Use the Zoovu Data Platform to collect, clean, and enrich product data.

Find out what your customers need and want using first- and zero-party data.

Personalize every interaction at scale with help from your AI Agent marketplace. Zoe connects enriched product data with customer input to deliver relevant, accurate responses every time.

WHY ZOE IS ONE-OF-A-KIND

Zoe: Powerful. Reliable. Customer-first.

Answers you can trust

Zoe only uses data in the Zoovu Data Platform and the rules you set for it to interact with customers so you can be confident that Zoe gives the most accurate information.

One Zoe, endless possibilities

Zoe, your B2C and B2B AI Agent, can learn about millions of products and customers without months or years of training so you can talk to anyone about anything you sell like a complete expert.

Zero-party data means zero guesswork

Zoe combines actual customer input and behavioral signals to give customers the best information available instead of generic, surface-level responses.

All the control, none of the grunt work

Set guidelines for what Zoe talks about and how it talks about it in less than five minutes so you can build the ultimate brand advocate with almost no extra work.

Give customers a hyper-personalized shopping experience while staying compliant accessible, and secure

GDPR compliant
Comply with GDPR

Zoovu is GDPR compliant so your customers’ data is private and secure

WCAG and ADA compliant
Build for WCAG and ADA requirements

Zoovu’s design tools allow you to build assistants that align with accessibility regulations

AICPA SOC
Secure your data with SOC 2 Type 2

Zoovu is SOC 2 Type 2 certified so you can be certain that your data is protected

Integrate Zoovu with your PIM, ERP, CRM, and
any other system you rely on

SAP logo integrationHubSpot logo integrationShopify Plus logo integrationSalesforce Commerce Cloud logo integrationWooCommerce logo integrationBigCommerce logo integrationPrestashop logo integrationbazaarvoice logo integration

Platform overview

Zoovu delivers AI-powered search, guided selling, configuration,
and bundling—all from a single, scalable platform.

AI search Guided selling and product finders Visual configurators Bundling and
recommendations
AI shopping assistants Data enrichment

Smarter search that understand what buyers mean–not just what they type.

  • Interprets natural language, context, and buyer intent
  • Delivers dynamic results based on enriched product data
  • Replaces static filters with intelligent, adaptive suggestions
Learn more
Euronics saw 8x lower cart abandonment with Zoovu AI Search than the retail average.

Lead buyers to the right product with zero guesswork.

  • Ask-the-expert flows that mimic human guidance
  • Match products based on needs, use cases, and goals
  • Eliminate decision fatigue with interactive recommendations
Learn more
Canon product finders drove a 53% lift in conversion rate.

Let buyers build exactly what they need—without back-and-forth.

  • Dynamic configuration flows that adapt to product logic
  • Visual assembly of bundles, kits, and BOMs
  • Automatically prevents invalid combinations or errors
Learn more
KitchenAid configurator saw a 65% increase in average order value.

Increase AOV with personalized suggestions that make sense.

  • Recommend accessories, add-ons, and related products
  • Build bundles based on buyer behavior—not guesswork
  • Upsell without interrupting the buying flow
Learn more
Einhell reduced search abandonment by 35% with smart recommendations.

Bring your product expertise to life—at scale.

  • Chat-based product discovery experience powered by Zoovu GenAI
  • Learns from buyer signals and adapts in real time
  • Fills content gaps instantly with AI-generated insights
Learn more
Used across 3.38M+ interactions with a 71% helpfulness rating from buyers.

Power every experience with clean, enriched product data.

  • Connects to ERP, PIM, and CRM to unify and structure information automatically
  • Standardizes attributes and fills gaps without manual effort
  • Creates AI-ready inputs for search, guided selling, configuration, and recommendations
Learn more
Zoovu processes product data on 57 million SKUs daily.

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Enrich data. Power discovery. Drive growth.