Meet Zoe :
Your AI Shopping Agent, built to sell

Turn shoppers into buyers with an AI agent
that knows it all.

Go ahead, ask Zoe some questions

Pretend you’re shopping for a laptop and want to explore your options. Zoovu’s AI Agent for ecommerce helps you ask the right questions, compare specs, and find the perfect match, just like a real sales assistant.

Microsoft Surface Pro 8 13 Core recommendation screen

Ask Zoe about the laptop’s:

1

Capabilities

Ie. How long does the battery last?

2

Usage and fit

Ie. Is this laptop good for travelling?

3

Compatibility

Ie. What kind of connectors does it have?

4

Maintenance

Ie. What kind of regular maintenance is recommended?

Connect millions of your customers with their own product advisor

Zoe acts as an AI Agent for business, personalizing the final steps of the shopping experience. After engaging with Zoe, your customers feel confident clicking “Add to cart,” helping you increase conversions and build long-term loyalty.

Tell customers why they’ll love the product they’ve been recommended

Zoe, your sales AI Agent, explains exactly why a product is the right fit based on each customer’s unique needs. This personalized guidance gives shoppers a clear reason to buy, helping you boost conversion rates by double digits.

Answer every question a customer has about a product

Zoe is the AI Agent built for ecommerce, ready to answer every product question clearly and instantly. Replace static FAQs and generic chatbots with real-time support that keeps shoppers confident and moving forward.

Swap generic, overly technical product specs for personalized descriptions

Zoe uses the information it knows about the person viewing a product to create personalized specs. Show off everything that makes a product great for the customer and turn more browsers into buyers.

Add your brand voice into thousands of product descriptions without a second of manual work

Zoe adapts to your tone and speaks directly to each customer, whether they are a beginner, an enthusiast, or somewhere in between, while staying true to your brand. As your Ecommerce Agent, Zoe helps you scale personalized content and connect with customers in ways your competitors cannot, all without adding work for your team.

Find out what’s important to customers and why they buy your products

Zoe captures every question customers ask, giving you insight into the features and decision factors that matter most to each audience. As your ecommerce AI Agent, Zoe helps you turn these insights into better ecommerce experiences and more relevant marketing campaigns.

With Zoovu, we drive revenue and solidify our market position as easy to work and to buy from.

- Ram Iyer, Sr. Director of Digital Strategy and eCommerce, Microsoft

Give your customers the joy of finding the perfect
product—no matter where they’re looking—with Zoe

Any language

Zoe speaks over 200 languages and can learn regional terminology, so it can interact with customers from every corner of the world.

Any product

Zoe is an expert in every product category, no matter how niche or expansive it is.

Any channel

Zoe meets your customers wherever they are, including retail websites, in-store kiosks, and digital touchpoints. As your AI Agent for business, Zoe supports millions of interactions at once across every channel.

Any system

Zoe works seamlessly with the tools you’re already using, including site search, chatbots, and other Zoovu experiences.

How it works

How Zoe always knows the right thing to say
to your customers

Use the Zoovu Data Platform to collect, clean, and enrich product data.

Find out what your customers need and want using first- and zero-party data.

Personalize every interaction at scale with help from your AI Agent marketplace. Zoe connects enriched product data with customer input to deliver relevant, accurate responses every time.

WHY ZOE IS ONE-OF-A-KIND

Zoe: Powerful. Reliable. Customer-first.

Answers you can trust

Zoe only uses data in the Zoovu Data Platform and the rules you set for it to interact with customers so you can be confident that Zoe gives the most accurate information.

One Zoe, endless possibilities

Zoe, your B2C and B2B AI Agent, can learn about millions of products and customers without months or years of training so you can talk to anyone about anything you sell like a complete expert.

Zero-party data means zero guesswork

Zoe combines actual customer input and behavioral signals to give customers the best information available instead of generic, surface-level responses.

All the control, none of the grunt work

Set guidelines for what Zoe talks about and how it talks about it in less than five minutes so you can build the ultimate brand advocate with almost no extra work.

Give customers a hyper-personalized shopping experience while staying compliant accessible, and secure

Comply with GDPR

Zoovu is GDPR compliant so your customers’ data is private and secure

Build for WCAG and ADA requirements

Zoovu’s design tools allow you to build assistants that align with accessibility regulations

Secure your data with SOC 2 Type 2

Zoovu is SOC 2 Type 2 certified so you can be certain that your data is protected

Integrate Zoovu with your PIM, ERP, CRM, and
any other system you rely on

Product overview

Conversation Studio

Generate personalized product recommendations

Ask customers a series of questions and give personalized product recommendations based on their needs and preferences.

Learn more

Configuration Studio

Build visual product configurators

Allow customers to use drag and drop tools to quickly and visually build perfect product bundles from 1000s of options.

Learn more

Advisor Studio

Connect customers with a personal product advisor

Give customers access to Zoe, a generative AI shopping assistant powered by Zoovu Advisor Studio. Create personalized product descriptions and answer customer questions in real-time to help buyers click ‘add to cart’ with confidence.

Learn more