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The Business Leader’s Guide to Digitizing B2B Sales in 2025
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When choosing the right platform to enhance your digital sales and customer engagement, it's crucial to consider how each solution aligns with your business needs. Zoovu and Algolia offer powerful tools for improving online interaction but cater to slightly different aspects of customer and search experiences.
Zoovu specializes in guided selling solutions that help businesses deliver personalized shopping experiences. It uses AI-driven interactive quizzes, smart recommendations, and digital assistants to guide customers through their buying journey, effectively increasing engagement and conversion rates.
Businesses looking to provide a highly personalized shopping experience that educates and guides customers towards making purchase decisions.
Algolia provides a powerful and flexible search and discovery platform. Known for its speed and relevance, Algolia enhances user experiences by enabling fast, typo-tolerant search capabilities across websites and mobile apps.
Companies that require robust, scalable search functionality across large inventories or content databases.
Zoovu shines in creating engaging interactive experiences that not only help customers find the right products but also educate them about their choices through guided selling techniques. This approach is particularly effective in industries where purchase decisions are complex or highly personalized.
Algolia focuses on optimizing search experiences with instant results and predictive search capabilities. Its platform is designed to handle vast amounts of data, making it ideal for enterprises with extensive product lines or content-rich sites.
“You need someone dedicated on your team whose sole purpose is managing Algolia.”
“Requires significant data organization from the user”
“... may not be the best fit for projects with a large amount of data...”
“If you have a large number of SKUs...it can take quite a while for Algolia to index all the product data.”
“Doesn't seem to work well with unstructured data”
“I am unable to tweak much about the search experience without hiring a developer.”
“Wish there was support for more languages and...searching in a foreign language”
“The search algorithm is a black box...I don't understand how I can fully optimise the algorithm.”
“While the AI element might seem interesting, ours just ended up with a completely unintuitive search.”
“There is no customer support, so when things go wrong you wait days for a response.”
“Customer service is essentially non-existent”
“Nonexistent customer support.”
“A lack of infrastructure and lack of support is a double whammy.”
Choose Zoovu if your primary goal is to enhance customer engagement through interactive decision support and personalized guidance. It’s particularly beneficial if you aim to simplify complex product selections and increase customer satisfaction and loyalty.
Choose Algolia if you need a high-performance search experience that allows users to quickly and efficiently navigate through large datasets or inventories. It’s ideal for businesses that prioritize speed and accuracy in their search functionalities.
Your playbook for digitizing sales so you can win more deals while cutting costs
