Zoovu vs FACT-Finder

Zoovu outperforms FACT-Finder,
conversational AI search, deployed in weeks

FACT-Finder is a familiar name in retail, but its legacy approach can slow you down. Discover how Zoovu’s next-gen AI platform delivers results faster, with more innovative discovery features to delight your shoppers.

Future-proof your search with Zoovu
Microsoft
“With Zoovu, we drive revenue and solidify our market position as easy to work and to buy from.”
Ram Iyer, Sr. Director of Digital Strategy and eCommerce, Microsoft
Noble Knight Games
“Our conversion rate increased by 30% overnight. Customers weren’t abandoning the site anymore.”
Dan Leeder, Vice President and Co-owner, Noble Knight Games

AI search you can launch in as little as four weeks

The world's biggest brands are switching to Zoovu search because they are seeing exponential growth in user engagement and sales conversions.

Lucky Bike uses Zoovu search to increase customer engagement and AOV

The problem Lucky Bike faced

High zero-result rates and bounce rates. Limited ability to customize results pages led to low conversion rates.

The solution Zoovu provided

Enriched product data to increase search accuracy and relevancy. No-code customization of results to boost engagement. Integrated guided selling assistant to supplement search results.

The results

  • 35% reduction in bounce rate
  • 47% increase in AOV
Lucky Bike product search powered by Zoovu

Don’t let legacy slow you down

FACT-Finder is a long-established ecommerce search provider, but its legacy, module-based architecture can require lengthy implementations and additional solutions for advanced capabilities.

Zoovu provides a modern, cloud-native alternative with AI-powered search, merchandising, recommendations, personalization, and conversational product discovery in one platform. Launch faster, adapt more easily, and deliver consistent product experiences across regions and channels.

Zoovu hybrid product search and guided discovery

What makes Zoovu different

0 1

Conversational AI built-In

Transform how customers find products by guiding them in a dialogue. Zoovu has interactive search assistants and product quizzes built into the platform, enabling rich discovery journeys that go beyond the standard search bar. FACT-Finder, built around traditional search and navigation, can’t offer these engaging, conversational experiences without heavy custom work.

Works across B2C and B2B

0 2

Faster launch, faster ROI

Tired of drawn-out implementations? Zoovu deploys rapidly with most clients are live in under a month, even with complex catalogs. By the time a FACT-Finder project might still be in testing, Zoovu clients are already seeing increased conversions. A quicker launch means you start earning a return on your investment right away, instead of waiting months for basic results.

Faster launch, quicker impact

0 3

Enterprise-ready and global

Zoovu is built to handle enterprise complexity from the start. Millions of SKUs, dozens of languages, multiple storefronts setup with ease. Our AI adapts to each market and audience automatically. FACT-Finder, while robust in its core search, often requires separate configurations or instances per region and may struggle with ultra-large catalogs. With Zoovu, you get a globally scalable solution that grows with your expansion plans seamlessly.

Turns search into a guided experience

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No-code merchandising control

Keep your team in the driver’s seat. Zoovu provides a modern, user-friendly console where your merchandising and marketing teams can easily adjust rankings, create campaigns, and fine-tune the experience in real time. It’s all drag-and-drop or point-and-click. FACT-Finder’s interface, on the other hand, can feel dated and complex with many optimizations needing expert intervention. Zoovu ensures you have the agility to optimize on the fly, without relying on developers or external support.

Tools built for business users

0 5

Transparent pricing, all-in-one value

With Zoovu, what you see is what you get. Our pricing is straightforward and includes the full suite of capabilities: search, recommendations, personalization, analytics, and more. FACT-Finder’s model often involves licensing multiple modules (each at a cost) to match Zoovu’s breadth, and lengthy setup or consulting can drive up expenses. Zoovu’s transparency and inclusive platform mean lower total cost of ownership and no surprises, so you can scale confidently.

Scales across your business

Why enterprises choose Zoovu over FACT-Finder

Feature / Benefit Zoovu FACT-Finder
Time to launch Fully implemented in roughly 3–4 weeks with our cloud-based deployment. Often takes several months to deploy due to legacy architecture and complex setup requirements.
Solution scope All-in-one product discovery solution: advanced search, merchandising, recommendations, and guided selling in one platform. Focused primarily on search, additional features like recommendations or personalization require separate modules or add-ons.
AI & relevance Self-learning, intent-driven AI that automatically personalizes results and improves conversion over time. Relies heavily on manual rules, tweaking, and static algorithms; limited automatic learning capabilities out-of-the-box.
Merchandiser control Intuitive no-code dashboard for business users to manage and optimize search experiences in real time. Complex, module-based admin interface that often requires technical expertise or training to use effectively.
Scalability Cloud-native and globally scalable Zoovu handles large catalogs and multiple languages/regions seamlessly under one roof. Originally built for on-premise; scaling to new regions or very large catalogs can require separate instances or significant configuration.
Pricing Transparent subscription pricing with all features included, plus fast ROI thanks to quick launch and higher conversions. Piecemeal pricing for each module and prolonged implementation can lead to a higher overall cost and delayed ROI.

Better data, experiences, and intelligence
drive better outcomes every time.

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