Your AI advisor, here to make confident buying effortless
Consumer · B2C
Business · B2B
Guided discovery for consumer products, from first click to checkout.
Configure complex catalogs and technical products with confidence.
Read the report
Turn high-intent questions into confident purchases with conversational AI across PDPs, PLPs, search, and assistants.
See how Zoe can help you convert more clicks into customers
Proven results at scale
It’s a set of embedded, composable AI skills that live inside your existing ecommerce UX. Create a conversational experience where shoppers need it most, then add more with ease.
Guides shoppers with context-aware questions that quickly narrow choices, reduce bounce, and move them to the right products.
Side-by-side product comparisons that summarize trade-offs in plain language so buyers can choose faster with confidence.
Tailors descriptions to intent (use case, experience level, constraints) to highlight benefits that actually matter to that shopper.
Answers product-specific questions with citations—so shoppers stay on-site instead of jumping to Google or competitors.
Translates technical specs into shopper-friendly benefits and “why it matters,” increasing understanding and confidence.
From first click to final choice, Zoe lives at decision moments—grounded in AI-ready product data for accuracy, brand safety, and measurable lift.
Microsoft × Zoovu
Microsoft uses Zoovu to help customers discover and evaluate the products they want with the confidence they need.
Any language
Zoe speaks over 200 languages and can learn regional terminology, so it can interact with customers from every corner of the world.
Any product
Zoe is an expert in every product category versus other product advisor tools. Understanding all products no matter how niche or expansive it is.
Any channel
Zoe can be in a thousand places, talking to millions of customers at the same time, including on retail websites, on in-store kiosks, and more channels.
Any system
Zoe works seamlessly with the tools you’re already using, including site search, chatbots, and other Zoovu experiences.
Zoe uses structured product data and conversational AI to deliver accurate, contextual responses throughout the journey.
Use the Zoovu Data Platform to collect, clean, and enrich product data
Find out what your customers need and want using first- and zero-party data
Personalize customer interactions at scale using product data, customer input, and AI that connects the two
We'll show you exactly what's breaking in their journey.
“Six years in, Zoovu is core to how we do product discovery.”
“We saw roughly a 30% conversion increase literally overnight.”
“We’ve exceeded buyer expectations and continue to see extraordinary ROI.”
