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  • Generative AI for ecommerce

Meet Zoe: The AI shopping assistant built for leading brands and retailers

Turn shopper questions into confident purchases across PDPs, PLPs, search, and assistants.

Proven results at scale

25% increase in add-to-cart rate
80% shopper approval
4M+ shopper interactions
Go live in weeks

Not another AI chatbot

It’s a set of embedded, composable AI skills that live inside your existing ecommerce UX.
Create a conversational experience where shoppers need it most, then add more with ease.

AI Dynamic Questions

Guides shoppers with context-aware questions that quickly narrow choices, reduce bounce, and move them to the right products.

AI Compare

Side-by-side product comparisons that summarize trade-offs in plain language so buyers can choose faster with confidence.

AI Personalized Product Descriptions

Tailors descriptions to intent (use case, experience level, constraints) to highlight benefits that actually matter to that shopper.

AI Chat

Answers product-specific questions with citations—so shoppers stay on-site instead of jumping to Google or competitors.

AI Attributes

Translates technical specs into shopper-friendly benefits and “why it matters,” increasing understanding and confidence.

Make critical shopping moments conversational

From first click to final choice, Zoe lives at decision moments—grounded in AI-ready product data
for accuracy, brand safety, and measurable lift.

  • Zoe on PDPs

Turn static PDPs into digital sales experts

  • Answers questions directly on the page—no tab hopping.
  • Explains “why this product” in clear, human language; translates specs into use cases.
  • Keeps shoppers on-site and increases add-to-cart actions.
zoe PDP
  • Zoe on assistants

Boost engagement and keep buyers in the journey

  • Personalizes benefits and guidance to each shopper’s intent.
  • Instant, accurate answers keep momentum high.
  • Less friction → more shoppers move to the next step.
zoe assistants
  • Zoe on PLPs

Streamline the browse-to-buy journey

  • Guided questions narrow options quickly on crowded listings.
  • Helps shoppers find the right product faster and with less effort.
  • Drives qualified PDP clicks and reduces bounce.
zoe PLPs
  • Zoe on search pages

Help buyers go from search to purchase faster

  • In-results Q&A and guided prompts focus the search.
  • Side-by-side comparisons make choices obvious.
  • Buyers get answers without ever leaving the results page.
zoe search pages
  • Zoe syndication

Consistent answers wherever buyers shop

Extend the same trusted product expert to retail partner sites and marketplaces via embeddable advisors. Shoppers get consistent, brand-safe guidance in every channel. Track impact holistically across touchpoints.
zoe syndication
  • How Microsoft is teaming up with Zoe to boost conversions

    Microsoft uses Zoe to help customers discover and evaluate the products they want with the confidence they need. The result—a better customer experience and breakthrough results for the brand.

    +24%
    Engagement Rate

    +45%
    Completion Rate

    +18%
    Click-through Rate

Give your customers the joy of finding the perfect
product, no matter where they’re looking, with Zoe

Any language

Zoe speaks over 200 languages and can learn regional terminology, so it can interact with customers from every corner of the world.

Any product

Zoe is an expert in every product category versus other product advisor tools. Understanding all products no matter how niche or expansive it is.

Any channel

Zoe can be in a thousand places, talking to millions of customers at the same time, including on retail websites, on in-store kiosks, and more channels.

Any system

Zoe works seamlessly with the tools you’re already using, including site search, chatbots, and other Zoovu experiences.

How Zoe always knows the right thing to say
to your customers

Use the Zoovu Data Platform to collect, clean, and enrich product data

Find out what your customers need and want using first- and zero-party data

Personalize customer interactions at scale using product data, customer input, and AI that connects the two

Frequently asked questions

Zoe is an AI-driven product advisor that powers ecommerce search and discovery. Instead of relying on static filters or basic site search, Zoe uses conversational guidance to match buyers with the right products faster, improving conversions and reducing drop-offs.

Zoe transforms traditional search into AI ecommerce search that understands intent, not just keywords. It connects complex catalogs, product data, and customer needs to deliver more relevant results and increase your ecommerce search ranking over time.

Yes. Zoe provides real-time insights into buyer behavior, helping merchandising teams promote the right products, bundles, and recommendations. It makes AI website improvements automatic, continuously optimizing what shoppers see based on engagement and purchase data.

Zoe connects to your existing tech stack to improve product discovery and search performance. It delivers measurable results from day one, making AI website improvements simple and scalable.

Zoe eliminates dead-end searches, boosts product relevance, and personalizes every interaction. By improving discovery and merchandising with AI, Zoe drives higher cart value, more confident purchases, and measurable ROI across all ecommerce channels.

Yes, Zoovu is designed to integrate seamlessly with most platforms in the ecommerce industry. Our API-first, headless architecture allows flexible implementation and customization to fit your specific needs and tech stack.

Absolutely. Zoovu’s ecommerce personalization platform is designed to cater to both B2B and B2C sectors, offering scalable solutions that can be tailored to meet the unique challenges and opportunities of each, from configurable products to quote generation and beyond.

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Enrich data. Power discovery. Drive growth.