PRODUCT EXPERIENCE MANAGEMENT PLATFORM

Build personalized product experiences that grow online sales

Create the perfect path to the perfect product for every customer with product finders, configurators, AI assistants, and other guided experiences

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Gartner Magic Quadrant logo G2 logo Capterra logo and star rating 4.8/5

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The product experience management platform used by the world's leading brands

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Winning product experiences made with Zoovu

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Microsoft PC Finder
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Microsoft PC Finder
 
Logitech Configurator
We use Zoovu to deliver omnichannel product discovery experiences directly to retail partners that seamlessly move customers to purchases, drive revenue, and solidify our market position.

- Ram Iyer, Senior Director of Digital Strategy and Ecommerce at Microsoft

Launch personalized shopping journeys from
one, centralized PXM platform

Simplify the shopping experience

Zoovu’s PXM platform automates data collection, cleansing, standardization, and enrichment so products specs and descriptions match what customers are looking for.

  • Seamless product discovery
  • AI-powered personalization
  • Effortless data integration

Boost customer engagement with personalized journeys

Use Zoovu’s PXM solution to build guided and personalized buying journeys for everyone that lands on your site so you can boost conversions and AOV.

  • Tailored product recommendations
  • AI-powered site search
  • Product configurators and bundlers

Build experiences once, use forever

Accelerate go-to-market and time-to-value with automated data management, pre-built template for experiences, and low-code launches.

  • Low and no-code experience build and launch
  • Automated translation of experiences
  • Market-ready content syndication

Optimize conversion rates with targeted interactions

Connect your customers with the right products at the perfect moment and increase conversion rates with highly relevant product recommendations.

  • AI merchandising embedded in search
  • Dynamic Q&A flows and digital assistants
  • Generative AI product advisors on product pages

Empower your brand across borders

Expand your reach without compromising your brand. Adapt and distribute your product data and product experiences globally, maintaining brand consistency and meeting local market needs.

  • Data standardization and centralization
  • Localized product experiences
  • Easily translate and launch experiences

Future-proof your ecommerce strategy

Zoovu’s adaptable, AI-driven platform allows for the easy integration of new data attributes, ensuring your ecommerce strategy remains relevant and competitive.

  • Adaptable data framework
  • Market trend responsiveness
  • Continuous innovation support

How Microsoft used Zoovu to launch personalized product experiences on 100+ retailers sites

 

Problem

Microsoft's overwhelming number of products led to customer indecision and missed sales, which challenged its commitment to making shopping seamless for both consumers and partners.

Solution

Microsoft revolutionized online shopping experiences with Zoovu’s PXM platform. By transforming technical product specifications into engaging, easy-to-understand content and using that data to create personalized product discovery experiences, Zoovu empowered Microsoft to guide customers effortlessly to their ideal products, enhancing satisfaction and driving sales across the digital landscape.

250+
Live digital assistants
90%
Increased customer engagement
27%
Increase in conversion rate

Superior insights, seamless interactions, and smarter analytics create unmatched results every time

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Give customers a hyper-personalized shopping experience while staying compliant accessible, and secure

GDPR compliant
Comply with GDPR

Zoovu is GDPR compliant so your customers’ data is private and secure

WCAG and ADA compliant
Build for WCAG and ADA requirements

Zoovu’s design tools allow you to build assistants that align with accessibility regulations

AICPA SOC
Secure your data with SOC 2 Type 2

Zoovu is SOC 2 Type 2 certified so you can be certain that your data is protected

Product overview

Configuration Studio

Build visual product configurators

Allow customers to use drag and drop tools to quickly and visually build perfect product bundles from 1000s of options.

Search Studio

Power site search with AI

Deliver more accurate and relevant search results so customers can find products faster and easier.

Advisor Studio

Connect customers with a personal product advisor

Give customers access to Zoe, a generative AI shopping assistant powered by Zoovu Advisor Studio. Create personalized product descriptions and answer customer questions in real-time to help buyers click ‘add to cart’ with confidence.

Zoovu Data Platform

Clean, organize, and enrich product data

Automatically collect, clean, and translate product data into the language of customers so they can find products easier and faster.

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Frequently asked questions

Product experience management (PXM) is a strategy that focuses on delivering personalized and engaging product experiences to customers across all digital touchpoints. It involves collecting, cleaning, enriching, and contextualizing product data to ensure customers can easily discover and interact with products that meet their needs.

Zoovu’s PXM platform uses AI and machine learning to seamlessly collect, clean, enrich, and contextualize product data. This process allows for the creation of personalized shopping experiences, enabling customers to find their perfect products effortlessly. Zoovu ensures data accuracy and consistency across all e-commerce channels, enhancing customer engagement and conversion rates.

Yes, Zoovu’s PXM platform is designed to seamlessly integrate with your existing e-commerce ecosystem. It offers out-of-the-box connectors, webhooks, and a robust API framework to ensure smooth data flow and automation across your systems, enhancing operational efficiency and data consistency. Check out our integrations page for more information.

Zoovu improves conversion rates by providing customers with tailored product recommendations and dynamic content that resonates with their unique preferences and needs. By making product discovery simple and engaging, Zoovu helps guide customers to the right products, increasing the likelihood of purchase.

Zoovu offers comprehensive data management capabilities, including centralized data management, consistent brand messaging, and global data compliance. Our platform ensures that all product information is accurately managed in one place, providing a single source of truth for your product data and facilitating global brand consistency.

Absolutely. Zoovu’s PXM platform is designed for global scalability, enabling brands to adapt and distribute their product data across multiple markets without compromising brand integrity. It supports localized product experiences and meets the compliance requirements of different regions, ensuring a consistent and relevant brand presence worldwide.

Zoovu ensures the future-proofing of your e-commerce strategy through its adaptable, AI-enhanced platform. It allows for easy integration of new data attributes and responds to market trends, ensuring that your e-commerce strategy remains competitive and aligned with customer expectations.

Yes, we’d be delighted to show you how Zoovu’s PXM platform can transform your e-commerce strategy. You can book a demo with us here.

Better data, experiences, and intelligence drive better
outcomes every time.

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