AI SEARCH FOR SAP

Make your full catalog discoverable online with AI search for SAP Commerce

Connect Zoovu to SAP Commerce Cloud to build a search experience that guides every buyer to the right products, no matter what they search for or how many SKUs you have

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Only 4% of B2B companies have their entire product catalog available and just 49% have a search tool

If you’re one of these companies, you’re missing out on millions in potential sales.

But creating a good site search experience usually takes years and constant maintenance with bolted-on tools, like Apache Solr or Elasticsearch.

But not with Zoovu.

Zoovu’s search engine uses enriched product data and AI to understand the exact intent of buyers, whether it’s a search for a part or a broad term. It then delivers accurate search results and compatible products.

Make your entire catalog discoverable online and increase leads without using an entire team to manage your site search.

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How SAP Commerce customers use Zoovu search
to drive online sales

57%
Increase in search usage
35%
Decrease in bounce rate
47%
Increase in average
order value
Six weeks
Average launch time

Use your site search to drive
more qualified leads and sales

SAP SITE SEARCH

Simplify your on-site search

Make it effortless for customers to find and purchase the products they need with
  • Article number search
  • Synonym, slang, and typo recognition
  • Dynamic filtering options
  • Tailored search results
 improve site search
MERCHANDISING

Guide buyers on search result pages

Enable side-by-side product comparisons, compatible add-ons, and configurations to streamline decision-making
  • Show compatible products
  • Enable bundling configurations
  • Offer product comparison tools
 merchandising
PRODUCT DISCOVERY

Create post-search experiences that drive leads and sales

Increase conversion rates and bring in high-quality leads with product finders and configurators
  • Interactive product finders
  • Visual configurators
  • Visual CPQs
  • Self-service RFQs
 

More accurate than any other site search

Ontology-based approach

Deliver context-specific results with an intelligent product classifier that can, for example, differentiate a bolt for automotive vs. construction uses cases

Natural Language Understanding (NLU)

Understand the intent of every word your customer’s use in complex queries using to deliver precise results

Faceted search and dynamic filters

Help customers filter results by material, size, inventory, or compatibility to show exactly what they need

Autosuggestions and predictive search

Auto-suggest relevant queries and popular items as customers type to help them find the right products faster

Transform unstructured product data into an exceptional search experience

Collect, clean, and enrich your product data with AI to turn it into a search experience your
customers will love

Collect product data

Ingest and normalize product data from your PIM, PDFs, CSVs, and webpages. Our AI model organizes this data, identifies gaps, and ensures a complete and reliable product catalog.

Clean product data

Automatically fix errors, standardize values, correct spelling mistakes, and normalize product formats to ensure consistency across your catalog.

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Enrich product data

Turn specs into buyer-friendly descriptions. Generative AI turns technical specs into clear, compelling language, making it easy for customers to understand product use cases and compatibility.

Maintain product data

Update product data effortlessly through data pipelines. Our AI automatically updates all channels and experiences with a few clicks, keeping your catalog current and error-free.

Turn your search bar into your best salesperson

Maximize online revenue

Improve product search and discovery to make it easy for customers to buy online, increase digital revenue, and lower customer acquisition costs
 maximize online revenue

Boost order values with exact compatibility

Help customers use search to find products that fit together perfectly and build an accurate bill of materials to increase order values
 boost order values

Remove manual work from your team’s schedule

Eliminate manual maintenance of search with intelligent site search that allows customers to find resources without sales support
 remove manual work

Reduce the cost every sale you make

Bring in higher quality leads, build quotes faster, and reduce the length of sales cycles with accurate search and a guided RFQ process
 

Industry solutions with Zoovu’s AI search for SAP

Parts, equipment, and OEM

Manage compatibility across all components and communicate stock levels with end users using intelligent search solutions

Automotive

Effortlessly update inventories with new product data and seamlessly coordinate part dependencies across various makes and models

Electronics

Simplify the management of complex component orders, eliminating the hassle of manual processing

Consumer goods

Enable customers to create custom product bundles and configurations, accelerating production and delivery times

Precision drilling

Keep part inventory levels precise throughout the order process with real-time data and AI-powered search

Water filtration

Ensure accurate self-service ordering and compatibility of filtration system components, improving customer satisfaction

Laboratory equipment

Maintain strict checks and balances when placing large equipment orders through a guided search experience

Industrial safety

Manage compliance and safety standards with organized and accurate BOM management powered by AI

The ecommerce search engine that does it all

Improve conversion rates

Turn more visitors into customers with effective, AI-powered search

Autocomplete queries

Speed up searches with predictive search that gives instant suggestions

Improve user experience

Streamline navigation and reduce friction with semantic understanding

Customize results pages

Tailor results to customer intent, improving the search experience

Recommend relevant products

Boost sales with targeted product recommendations

Search analytics

Get in-depth insights to optimize search performance and conversions

Natural language processing

Understand complex customer queries in real-time

Semantic Search

Deliver contextually relevant results to improve customer satisfaction

Optimize search results

Use AI and machine learning to fine-tune search for more conversions

Connect easily. Act powerfully.

Integrate Zoovu with SAP Commerce Cloud, SAP CX, and any ecommerce platform, CMS, ERP, or PIM

SAP logo integrationHubSpot logo integrationShopify Plus logo integrationSalesforce Commerce Cloud logo integrationWooCommerce logo integrationBigCommerce logo integrationPrestashop logo integrationbazaarvoice logo integration
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Zero-downtime deployment

Zoovu ensures 99.9%+ uptime with high-availability infrastructure

Data privacy

We handle user data with care, keeping it confidential and secure through strict agreements

Compliance standards

We meet SOC 2, GDPR, ADA, CCPA, and ISO 27001 standards.

Approval process and audit trails

Zoovu controls content updates with tracking, versioning, and audit trails

Zoovu vs. Algolia

See how Zoovu compares

Frequently asked questions

Zoovu seamlessly integrates with SAP Commerce Cloud (SAP CX) through APIs. This integration allows for real-time indexing of your product catalog, enabling features like intelligent search and generative answering. By leveraging AI models and natural language processing, Zoovu improves product discovery and customer experience for SAP customers, boosting conversion rates and customer satisfaction.

AI-powered search enables:

  • Simple product discovery: Help customers find products quickly using semantic search and natural language processing
  • Smarter merchandising and pricing: Automate merchandising strategies and dynamic pricing in real-time
  • Efficient self-service: Customers can access information and make confident purchases without sales assistance
  • Personalized recommendations: Contextualize product recommendations to upsell and improve the user experience
  • Automation and optimization: Reduce the need for manual search rules, creating efficiency and scalability within your ecommerce platform

Generative answering provides in-depth, AI-generated responses to complex queries and subsequent product questions. These generative AI answers offer customers real-time support and personalized interactions.

Absolutely. By delivering relevant search results through semantic search and natural language processing, you can connect online buyers to the products they need faster. Features like personalized product recommendations make it easier for customers to find what they need, driving sales and fostering loyalty.

Zoovu is designed with scalability at its core. The headless architecture supports flexible platform integration, high availability with 99.9% uptime, and an API-first approach for seamless connections with systems like SAP ERP and SAP Hybris.

Yes, Zoovu integrates seamlessly with multiple CRM platforms, including Salesforce and HubSpot, enabling businesses to connect their existing digital experiences. It provides a unified AI-powered search experience across platforms and ensures data synchronization to keep product catalogs and customer information up to date.

Zoovu’s AI Search platform manages large B2B product catalogs with real-time indexing and an ontology-based search that understands complex product relationships.

Better data, experiences, and intelligence drive better
outcomes every time.

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