Guided Selling for SAP Commerce

Help people find what they're looking for. The no-code discovery platform augments and enriches your product content in SAP system to enable human-centric product discovery experiences that are proven to yield better results.

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Zoovu x SAP

SAP and Zoovu bring a winning combination to your business that will ensure you have the tools to deliver revenue-generating experiences. Together, we deliver AI experiences that will provide your sales team with the support needed to guide customers through the buying process to make confident purchasing decisions.

Works With:
SAP Commerce Cloud, SAP CPQ

As seen by

46Digital Assistants live

98%Increased engagement in over 25 global markets

As seen by

96%Improved CPQ accuracy

< 4Weeks to set up and go live

Increase Online Conversions

Simplify product discovery and generate measurable revenue impact within a month of deploying Zoovu's Guided Selling Assistants. Enable buyers to find what they need, 24/7, with guided conversations and interactive buying advice that always understand the buyer's intent and context.

Clean and Enrich Your Product Content

Build buyer-centric digital experiences on a stable foundation of semantically enriched product content. Zoovu continuously augments your available product content and digitizes the product knowledge to enable meaningful interactions with buyers, now and in the future.

Drive Strategic Business Growth

Scale across channels and regions. Embed Zoovu at distribution partners - via web, chat, and kiosks. Boost awareness, enable fast decision-making, and increase revenue. Reduce manual effort thanks to automated translation and AI-driven conversation optimization. Built for performance and scalability.

Increase Average Order Value

Gain new insights into product performance and audience needs to maximize sales opportunities. Learn which products sell and why; understand pricing preferences and uncover buying patterns. Use these to expand cross-selling and up-selling, and improve pricing, marketing, and product development.

Go Live Fast

Our No-Code Platform provides the tools and functionalities to build and deploy Guided Selling Assistants without technical background or knowledge. Drag and drop elements. Get immediate visual feedback. Benefit from integrated optimization tips based on scientific evaluations.

Businesses should always be focusing on driving operational efficiency whilst improving the customer experience and journey. Zoovu does this and more. It's a no brainer decision.

Rajiv Nema, Senior Director,
Partner Engagement and Marketing, SAP Store

Easy-To-Use Conversation Designer

Build and design guided sales experiences in our intuitive platform. Save time and automate maintenance with Zoovu's AI conversation optimizer. It predicts the best user journeys and automatically optimizes conversations to help you get maximum results faster.

AI-Powered Digital Assistants

Understand shopper intent and drive customers to the products they need. Zoovu's Conversational Search platform uses AI/ML and semantics to make search contextually relevant, personalized, and informative so that customers can make confident purchase decisions.

AI Product Content Enrichment

Zoovu automates content enrichment by leveraging a wide range of industry-enriched taxonomies with proven customer language models. Thanks to a real-time integration with your PIM or PCM within SAP Commerce, your content stays up-to-date at all times.

Seamless Integration

Integrate your digital assistants into any customer-facing or internal site in minutes to empower your Sales and Services organization: on your website, eShop, partner sites, or internal systems. Integrating with SAP Commerce and Sales Cloud enables a secure integration into your IT landscape.