Help buyers discover products through rich content and improved navigations. Across B2B and B2C.
Watch the video to see how it works
Deliver revenue generating experiences in a zero party-data world
As seen by Microsoft
As seen by B/S/H
As seen by 3M
Build and manage product discovery experience through an easy to use, no-code, interface.
Continuously update and improve experiences with Zoovu’s automated, AI-powered conversion optimization.
Scale your discovery experiences with Zoovu’s automated translation and easy deployment features.
Adhere to enterprise performance and security standards. Zoovu Is ISO-certified, SOC 2 and GDPR compliant.
Enable people to discover, evaluate and buy your
products intuitively, in their natural language.
To deliver natural language product discovery experiences, technical specifications need to be enriched with descriptive phrases. These are typically within unstructured content and have to be identified and
extracted manually.
Our AI automates this transformation,
providing you with the critical foundation to deliver the powerful product discovery experiences your
customers and buyers expect today and tomorrow – without depending on large data teams, saving you time and money.
Our AI automatically transforms inconsistent and incomplete product data (SKUs), delivering cleaned, normalized, and 100% accurate & machine-readable data
Zoovu automates content enrichment by leveraging a wide range of industry-enriched taxonomies with proven customer language models
Continuously enrich the product content using our AI Classifiers to save people from having to do this manually, ensuring consistency and delivering cost-savings
Add the language customers use to describe their needs and requirements to help people find what they're looking for
Turn enriched product content into revenue-generating
experiences.
With clean, enriched content, so much becomes possible!
Our powerful, no-code platform uses the content together with a complete set of AI tools, so you can build, design, deploy, and manage AI digital assistants (visual configurators, conversational assistants, semantic search) – all from one easy-to-use platform and without IT or heavy-lifting.
Communicate your products and their benefits in a language your customers and buyers immediately understand
Sell interactively, identify customer needs and adapt your sales approach in real-time
Increase revenue through needs-based bundling, cross- and up-selling based on your customer and buyer's needs
Auto-translate experiences into any language to scale globally and engage with buyers in their preferred language
Automate the continuous optimization for higher conversion thanks to our proprietary machine-learning algorithms
Gather game-changing insights into product and pricing preferences and buyer personas, while respecting your customer's privacy
Get the insights that matter – along with the ability to put them to work. Measure and understand how your buyers are engaging, why they buy, what's working and what isn't.
Zoovu’s machine-learning tracks and analyzes billions of behavioral data points and interaction patterns to help you visualize how buyers are engaging and identify friction points.
Our AI Conversation Optimizer uses these insights to continuously learn and improve the performance of your experiences in real-time, eliminating the need for time-consuming MVT tests.
Don’t stop at only tracking product sales and conversion, but find out why people buy your products. Learn what products and features drive purchase behavior to make more data-driven business decisions, such as in marketing and product development.
Access ad-hoc analysis, customizable reporting, and data visualization to understand the business impact of your experiences without data prepping or delays.
Reach buyers and customers where they are. There are no limits to where
you can embed your experiences.
Deploy AI digital assistants on any digital touchpoint and
multiply your sales opportunities.
Our "Build once, Deploy
anywhere" approach and powerful API simplify the
deployment of AI digital assistants across different
channels, so you don't have to run expensive redevelopments projects for every new touchpoint.
Reach buyers in the moments that influence their purchase decision-making, no matter where they are or what device they use
Manage all product discovery experiences in one platform and ensure channel consistency
Reduce your time to value thanks to our integrations with leading ecommerce platforms and business applications
Seamlessly embed AI digital assistants into numerous devices, from kiosks to all types of mobile applications
Leverage our API to control and drive conversational experiences via all major chatbot frameworks – directly from the Zoovu platform
Our internal R&D ensures that you can integrate your experiences into future channels and technologies such as VR/AR or voice assistants
Make it easy for channel partners and distributors to sell your products and
maximize online sales, while preserving your brand
integrity.
Easily syndicate a complete brand corner with rich content and AI digital assistants to thousands of partners in different regions, markets, and languages – all managed from one platform and without the need for constantly filling in spreadsheets.
Zoovu automates product data management, synchronization with your partners assortments, content updates, and optimization, so you scale up without increasing the manual work.
Increase visibility, brand perception, and awareness in competitive spaces
Deliver high-quality customer experiences that drive traffic, increase global revenue, and bolster productivity
Ensure compliance with local regulations and handle all variations consistently and seamlessly
Differentiate your brand and products through appealing content and essential sales arguments that drive product discovery, selection, and purchase behavior
Change once and update everywhere in real-time across all sales channels, without worrying about maintenance, data management, and synchronization.
Gain insights and visibility into product and partner performance through Zoovu's real-time dashboard and channel monitor reporting
Zoovu protects your brand and keeps your data safe.
Enterprise-grade security, governance and support are built into every aspect of Zoovu. It is flexible enough to meet your organization’s security and compliance requirements.
Govern and control large multi-team initiatives (multilocale and multi-language) so everything runs like clockwork
Zoovu preserves the confidentiality, integrity and traceability of data through a combination of policies, procedures, and technologies such as role-based access control, versioning, and more.
Scale to support millions of buyers and grow your business
Zoovu is designed for massive scale, processing tens of millions of events per day with elastic scale, high availability, full redundancy and recovery, as well as regular penetration and security testing.
Zoovu is compliant with the following industry standards:
Enterprise-grade support and reliability
All of our clients receive dedicated account management, training and support, backed by an international support team, as part of our commitment to delivering exceptional service.
The end-to-end Digital Advice platform that turns product data into effective ecommerce experiences.
Toys
Lego’s customer base is as a diverse as their extensive product offerings – from sets with 10,000 pieces to themes like Harry Potter & Star Wars – customers have a lot to pick from.
To assist them, the iconic brand provides an engaging, interactive product discovery experience to quickly find the right Lego set based on individual preferences.
In addition to improving sales, Lego gains access to customer insights that help them better understand their audience, so they can continue to spark imagination for Lego lovers of all ages across the world.
Laptop
See how Microsoft’s Surface Configurator gives customers the ability to create their personalized set of Microsoft products without having to spend a lot of time searching for the right products.
This helps Microsoft boost visibility of compatible products and increase AOV, while customers can be confident they’ve compiled a complete product set that is compatible and fits their unique needs.
Firefighter Helmet
Dräger, a leader in medical and safety technology products, uses a visual configurator to equip buyers with a self-service environment to customize firefighter helmets in a way never before possible.
The configurator is able to visualize every possible configurable offering while ensuring compliance and availability. By combining a visual configurator with CPQ, Dräger guides investment decisions and automates order entry and processing, minimizing manual interventions and reducing buying errors.
Smart Indoor Gardening
See how Bosch Home Appliances uses a visual configurator to help customers pick the right set of components for their Smart Indoor Gardening system.
As an emerging product category, it was important for Bosch Home Appliances to support and guide customers with an experience that educates them on the product and lets them customize aspects based on their unique needs, like what types of plants they want to grow and how long they are willing to wait for them to harvest.
This is all contained in a singular configuration environment where the customer can see all the options available and make an educated decision on their purchase.
Tool and Battery Bundle
Husqvarna’s product discovery solutions educate buyers on the value of their battery powered products and help them purchase the perfect tools and equipment for their application area, increase brand awareness and reduce returns.
This product discovery experience starts by gathering information on the type of lawn work the customer is looking to do, experience level, preferred work setting and more to recommend the right product bundle.
Mobile phone plan
Vodafone knows its customers have different needs and requirements for their phone and their mobile plans.
In order to match them to the right phone and plan, the telco giant asks a series of questions to understand what their customers need and features that are important to them (i.e. access to 5G network, high quality camera).
With each customer interaction, Vodafone also gathers valuable insights about their audience’s preferences, interests, and needs that help them with product development and marketing campaigns.
Running Shoes
See how UnderArmour guides customers to the right running shoe for their fitness needs by understanding what shoes are best for the customer’s unique needs.
Whether the customer is a road or off trail runner, needs additional lumber support, and frequency of wearing, they can be confident Underarmour recommends the optimal shoe that’ll keep them going.
Bikes
Whether you’re a parent looking for your kid’s first bike or an enthusiast wanting to upgrade your road bike, Trek ensures customers of all experience levels can find the right bike for their needs.
Trek’s multiple product discovery experiences serve the need of customers at different stages in the buying process and ensure they are confident they’ve found the right product to purchase online or at a local retailer.
Gifts
The love of coffee is universal, and Nespresso offers customers a Gift Assistant to help them share that love to their friends and family.
Whether the gift recipient is celebrating a wedding or the gift giver simply wants to say “thank you”, Nespresso helps customers find the right machine, accessories, pods, or even a combination of the 3, improving the gift shopping experience, cross- and upsell more effectively, and ultimately boost sales.
Standmixer & Accessories
See how KitchenAid leverages Zoovu’s visual configurator to provide interactive product discovery experiences that let buyers customize their iconic stand mixers.
From colors, limited edition components, and a variety of accessories, customers can purchase exactly what they want and more.
KitchenAid has increased website engagement by over 60% and improved AOV by 40%.
Customized Kitchen
JennAir brings consumer promotions to the digital age with their Curate Calculator. The brand wanted to simplify the complicated process of applying credits to eligible products in a visually appealing manner.
As the buyer selects a product and customizes features and appearance, they can see how much credit is available and can apply it to additional appliances to complete their kitchen suite.
TV Package
Direct TV leverages Zoovu to help customers personalize their cable experience and accelerate the uptake of new TV packages and bundles.
The web product discovery experience enables customers to tailor their cable and internet subscription package to their interests and needs in a self-service environment.
By doing so, Direct TV has seen a 31% increase in AOV.
Baby Food & Nutrition
See how Gerber makes it easy for consumers to find the optimal combination of baby food and nutrition supplements.
With an intuitive engagement flow, personalization, and a needs-oriented, customized presentation of recommended products, Gerber builds trust and provides shoppers with a complete bundle of products best suited for the unique needs of each baby, leading to increased product visibility and higher AOV.
Ultrasound Machine
GE Healthcare provides medical buyers with a visual product discovery solution to configure their Vivid T8 Ultrasound machine, based on the intended application within their specific medical field.
By providing an end-to-end product discovery experience, buyers and internal teams spend 80% less time manually searching, evaluating, and configuring their Ultrasound machine. Even more important is, buyers are confident what they’ve configured is compatible and compliant with their medical facility to maintain a safe working environment.
Kitchen Planner
When looking for a solution that would shorten the buyer’s journey and make the decision process fun and exciting, Bosch Home Appliances decided to launch an interactive Kitchen Planning Configurator.
It allows buyers to customize and visualize products within a self-service product discovery environment that ensures compatibility across product lines offered. Buyers get a better feel for what they are buying and see what else they need to create the kitchen of their dreams.
Protective Eyewear
3M streamlines the purchase of PPE and other life-saving products. Their discovery experiences for varied product types help buyers understand and find the right products based on usage and risk management.
By automating and personalizing the buying process, 3M buyers can identify and purchase crucial products online without relying on 1:1 interactions with a sales rep – saving time and quickening sales cycles without compromising compatibility and compliance.
AT&T leverages Zoovu to help customers personalize their cable experience and accelerate the uptake of new TV packages and bundles. The US-based telco giant uses conversational assistants to enable customers to tailor their cable and internet subscription package to their interests and needs.
Picking out the perfect headphones shouldn’t be difficult, but with so many options Bose wanted to provide a customer experience. Their Headphone Finder supports consumers with finding the best headphone options for their lifestyle and needs.
Catrice Cosmetics, a global beauty brand part of Cosnova, can now engage with shoppers on Facebook using any language through the Zoovu Chat Assistant.
By combining conversational AI and expert beauty advice, beauty shoppers receive personalized recommendations on skincare to foundation color that’s as unique as they are—in one seamless Chat experience.
Do you want to find out more?
Einhell uses Zoovu to automate and simplify sales conversations. The experience combines a conversational assistant with a configurator to recommend not only the right product but also suitable accessories. This approach generates a higher average order value and increases loyalty.
See how KitchenAid leverage Zoovu’s visual configurator to provide interactive conversational experiences that let buyers customize their stand mixers. KitchenAid has increased website engagement by over 60%.
