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FEATURED REPORT
The 2025 State of Ecommerce Search Report
Improve search results by recognizing synonyms, slang, and alternate spellings or units of measurement. With Hybrid Search, you can help customers find relevant, in-stock products without multiple searches.
Whether a customer searches for an 180-cm or a 70-inch TV, the search results will return the correct products. Slang terms like "gigs" are understood and matched to "gigabytes," ensuring there’s no need for manual data cleanup.
Typos happen. Hybrid search automatically corrects spelling mistakes, so users don’t end up on zero-results pages. Whether it's “iphon” or “televsion,” the search engine intelligently fixes errors and delivers the intended results.
Start providing live autosuggestions as users type. Make it faster and more intuitive for customers to find the product they are looking for with relevant suggestions in real-time.
Problems
Most search engines
Hybrid search
Slang or synonyms
Unable to recognize slang or synonyms, leading to no-result pages.
Understands slang and recognizes synonyms to return relevant results.
Dealing with measurements
Cannot compare different units (e.g., cm vs. inches).
Automatically normalizes units and converts measurements for easy comparison.
Search suggestions
Offers irrelevant or slow search suggestions, frustrating users.
Provides instant, relevant suggestions with predictive autosuggest.
Varying terminology
Fails to match searches using different terminology (e.g., GB vs. gigabytes).
Matches product attributes even if different terminology is used.
Query recognition
Limited ability to interpret user intent from partial queries.
Uses NLP to Interpret user intent from incomplete queries and provides best-matching suggestions.
By understanding customer search terms—whether they’re slang, misspelled, or contain measurement variations—you can provide accurate product results, leading to higher conversions and fewer abandoned searches.
Ensure customers can find the right products quickly, even if their search contains errors or slang. Hybrid Search improves the shopping experience by delivering accurate results based on what users mean, not just what they type.
With live autosuggestions, customers are guided to relevant products as they type, making product discovery faster and more intuitive.
Hybrid search provides live suggestions as users type, helping them find the products they want faster without typing in the full search query.
Spelling mistakes are automatically corrected, so customers never hit a dead end, keeping their experience smooth and frustration-free.
Start offering a search that understands your users, even when they don’t get it quite right.
Get your copy of the ultimate deep dive into search best practices and opportunities
