Conversational Commerce for Retail
Studies show consumers are overwhelmed by the amount of choice available online. This results in choice overload, leaving potential shoppers unable to make a purchase decision, and abandoning the site.
Zoovu helps your customers bypass choice overload by quickly leading them through a product selection process to narrow down choice to a personalized selection of products and to a purchase.
Like your best salesperson, Zoovu is always there when customers need help finding the right product.
Instead of overwhelming customers with complex feature filters and long product lists, digital commerce search engages, educates, and empowers customers – by turning searches into meaningful, contextual conversations that deliver.
By leading them through needs-based questions and answers to narrow down choice, the customer receives a personalized selection of products based on what they need. This type of path to purchase reduces information overload to increase sales by instilling consumer confidence as they interact with the assistant, who understands their needs.
Zoovu’s Digital Commerce Search experiences average an increase conversion rates by +211%.
Our conversion rates have quadrupled since using Zoovu. Within a few weeks, our engagement and average order value increased significantly. For us, these are extremely positive results that confirm we are actively helping our customers with digital assistants that provide the confidence to make a buying decision.
Buying gifts should be joyous, not stressful. With an interactive gift finder, you help customers narrow down immense product catalogs to the perfect set of viable gift ideas.
Our gift finders leverage machine learning to continually optimize conversations and referral behavior to maximize engagement and conversion rates.
Compared to static product pages or gift guides, the use of gift finders leads to an average of 235-400% higher conversion.
Support customers with in-store guidance. Digital commerce search is omnichannel and can be implemented on POS devices, touch displays, kiosks, and in-app.
Leveraging digital commerce search in-store relieves sales associates during high-volume store traffic, enables customers to guide themselves through product availability, and creates a seamless omnichannel customer journey.
Zoovu’s technology act as a link between online and offline shopping by helping retailers bring more shoppers to the nearest store.
Recommend complementary products with built-in product bundling capabilities. Zoovu simplifies product bundling by making it easy to match numerous products to customer needs.
a) Product Bundling to grow AOV
b) Upsell & cross-sell more effectively
c) Integrate lead generation into assistants to offer discount codes and capture key customer data
Increase AOV by 47% with Zoovu’s Product Bundling and Lead Generation
Buying gifts should be joyous, not stressful. With an interactive gift finder, you help customers narrow down immense product catalogs to the perfect set of viable gift ideas.
Our gift finders leverage machine learning to continually optimize conversations and referral behavior to maximize engagement and conversion rates.
Compared to static product pages or gift guides, the use of gift finders leads to an average of 235-400% higher conversion.
Would you like to see how you can increase your sales with Zoovu? Contact us today and get a demo tailored to your needs.
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