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Clean, standardize, and enrich product data to make it more discoverable
Integrate with ERPs, PIMs, CRMs, and any other system you use
Create AI search experiences for ultra-relevant results
Build digital assistants that give personalized product recommendations
Launch product configurators to bundle, cross-sell, and collect more leads
Connect customers with Zoe, a personal product expert powered by AI
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2026 Industrial Ecommerce & Digital Selling Benchmark Report
Turn shopper questions into confident purchases across PDPs, PLPs, search, and assistants.
It’s a set of embedded, composable AI skills that live inside your existing ecommerce UX. Create a conversational experience where shoppers need it most, then add more with ease.
Guides shoppers with context-aware questions that quickly narrow choices, reduce bounce, and move them to the right products.
Side-by-side product comparisons that summarize trade-offs in plain language so buyers can choose faster with confidence.
Tailors descriptions to intent (use case, experience level, constraints) to highlight benefits that actually matter to that shopper.
Answers product-specific questions with citations—so shoppers stay on-site instead of jumping to Google or competitors.
Translates technical specs into shopper-friendly benefits and “why it matters,” increasing understanding and confidence.
Proven results at scale
From first click to final choice, Zoe lives at decision moments—grounded in AI-ready product data for accuracy, brand safety, and measurable lift.
Canon automated customer guidance with AI-powered recommendation engines, helping shoppers find products faster and boosting revenue.
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Trek used conversational AI shopping assistants to simplify product discovery and deliver dynamic, in-the-moment product suggestions.
Microsoft scaled AI-powered shopping experiences across more than 100 retail channels to improve customer experience and speed up the sales cycle.
Zoovu’s AI shopping assistants transform digital commerce into human-like conversations that simplify product discovery, personalize every interaction, and increase customer satisfaction. Across every channel and every customer journey.
Zoe speaks over 200 languages and can learn regional terminology, so it can interact with customers from every corner of the world.
Zoe is an expert in every product category versus other product advisor tools. Understanding all products no matter how niche or expansive it is.
Zoe can be in a thousand places, talking to millions of customers at the same time, including on retail websites, on in-store kiosks, and more channels.
Zoe works seamlessly with the tools you’re already using, including site search, chatbots, and other Zoovu experiences.
Use the Zoovu Data Platform to collect, clean, and enrich product data
Find out what your customers need and want using first- and zero-party data
Personalize customer interactions at scale using product data, customer input, and AI that connects the two
Zoe only uses data in the Zoovu Data Platform and the rules you set for it to interact with customers so you can be confident that Zoe gives the most accurate information.
Zoe can learn about millions of products and customers without months or years of training so you can talk to anyone about anything you sell like a complete expert.
Zoe combines actual customer input and behavioral signals to give customers the best information available instead of generic, surface-level responses.
Set guidelines for what Zoe talks about and how it talks about it in less than five minutes so you can build the ultimate brand advocate with almost no extra work.
Zoovu combines AI-powered shopping assistants, guided selling, and product discovery into one scalable platform. Built on advanced AI and enriched product data, the Zoovu platform drives better customer engagement, higher conversion rates, and smarter insights across your digital commerce ecosystem.
Create AI-driven, conversational journeys that guide customers from product discovery to purchase, while learning from behavior and adapting in real time.
Showcase interactive, 3D models and configurations that help customers personalize products and see their selections come to life.
Use conversational commerce flows powered by Generative AI to interpret buyer intent, refine recommendations, and increase conversion rates.
Deliver context-aware results using enriched product data, customer behavior insights, and intelligent filtering that eliminates friction in the shopping experience.
AI identifies complementary products, creates dynamic bundles, and supports personalized upsells that align with customer needs and preferences.
Automate product data cleansing and enrichment across ecommerce platforms, ensuring every recommendation and product page is accurate and discoverable.
An AI shopping assistant uses artificial intelligence and advanced recommendation engines to replicate the experience of an in-store expert online. It engages customers in real-time conversations, understands buying intent, and delivers personalized product recommendations that simplify product discovery and improve customer satisfaction.
Zoovu’s AI-powered shopping assistants help brands transform static websites into interactive, conversational experiences that guide customers to the right products—boosting engagement, conversion rates, and loyalty.
Zoovu delivers AI-driven personalization across every touchpoint, from product discovery to checkout. The platform uses data analytics and behavioral signals to understand customer intent, adjust recommendations, and improve the user experience with every interaction.
By integrating with your Customer Data Platform (CDP) and CRM systems, Zoovu ensures each recommendation is context-aware, relevant, and informed by real customer preferences, creating seamless shopping journeys that drive repeat purchases and customer loyalty.
Yes. Zoovu enables a consistent omnichannel shopping experience across your website, mobile apps, chatbots, and in-store kiosks. Customers can interact with the same AI assistant anywhere they shop, ensuring a unified, personalized experience from discovery to checkout.
The platform also integrates with leading commerce ecosystems like SAP CX AI Toolkit and Customer Relationship Management systems, connecting insights and recommendations across all digital and physical sales channels.
By reducing friction in the online shopping journey, Zoovu’s AI shopping assistants increase engagement, confidence, and purchase intent. Brands using Zoovu have seen conversion rates improve by up to 53% and engagement rise by 200%.With every interaction, the AI learns and refines recommendations, enhancing product discovery, increasing average order value, and shortening the sales cycle.
Zoovu combines Generative AI, Smart Recommendation models, and enriched product data to deliver truly personalized guidance. The assistant analyzes customer preferences, browsing behavior, and contextual signals to curate real-time product suggestions.
Unlike basic search or filters, Zoovu adapts to each user’s intent and adjusts recommendations dynamically, creating a human-like experience that mimics how a knowledgeable salesperson would respond in-store.
Absolutely. Zoovu is SOC 2 Type II certified, fully GDPR compliant, and designed with enterprise-grade privacy and security controls. Customer interactions are anonymized, encrypted, and never used for third-party tracking.
Zoovu’s infrastructure ensures compliance with WCAG and ADA accessibility standards, protecting both your customers’ trust and your brand reputation.
See how 150 B2B product journeys reveal what’s broken in digital buying, and how leaders are fixing it.