Your AI advisor, here to make confident buying effortless
Consumer · B2C
Business · B2B
Guided discovery for consumer products, from first click to checkout.
Configure complex catalogs and technical products with confidence.
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40% of conversational assistant users make a purchase. 15% of all website visitors use the product discovery experience. And it took just 7 days to build and launch.
LUNA Sandals is a Seattle-based manufacturer of first of its kind handcrafted adventure sandals and has become the chosen sandal for barefoot runners.
With an expanding product range, LUNA Sandals realized that it confused potential customers, leading to higher drop-off rates and lost sales opportunities. LUNA Sandals understood that they needed to provide online customers with a self-service solution that would educate them and help them choose the perfect product for their needs, without increasing customer service costs or the time employees spent offering advice over the phone or via e-mail.
"We had a comparison chart that was basically an Excel spreadsheet. It worked well for staff offering advice, but for consumers unfamiliar with our brand, it was just a confusing mass of statistics."
It only took 7 days for the LUNA marketing team to launch their conversational assistant. Integrating the conversational assistant on the LUNA Sandals website cut down staff time spent advising customers over the phone. LUNA Sandals also saw an increase in conversions and sales. The digital assistant helps direct 40% of paying consumers to the perfect sandals for their needs.
"We owe it to our customers to offer thoughtful simplicity and ease of use. Zoovu allows us to focus on each customer and truly understand their needs to simplify the decision-making process for them. This helps us increase confidence in the choices made."
See how Zoovu can simplify product discovery, guide shoppers to the products that fit their needs, and create better buying experiences. Book a demo to explore what’s possible.
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“Six years in, Zoovu is core to how we do product discovery.”
“We saw roughly a 30% conversion increase literally overnight.”
“We’ve exceeded buyer expectations and continue to see extraordinary ROI.”
