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2026 Industrial Ecommerce & Digital Selling Benchmark Report
If buyers can’t find the right product, they won’t buy it. Zoovu’s AI-Guided Selling Assistant turns confusion into conversion by transforming static product catalogs into intelligent, conversational buying experiences. Powered by artificial intelligence and enriched product data, Zoovu scales expert knowledge, personalizes recommendations, and enhances customer experience across every channel.
See Zoovu's guided selling in action
From retail to manufacturing, leading enterprises use Zoovu’s AI-Guided Selling Assistant to simplify decision-making, boost engagement, and accelerate sales growth.
Einhell increased sales by 60% in 3 months
Canon drove a 53% increase in conversion rate
Microsoft saw 25% growth in conversion performance
97% of shoppers leave ecommerce sites empty-handed because they’re overwhelmed by options.
Buyers don’t want a product list. Buyers want guidance. Zoovu’s AI-guided selling assistant turns product discovery into an interactive, insight-driven experience that connects the right buyer to the right product, every time.
Uses natural-language AI and CRM data to deliver context-aware, guided selling recommendations.
Turns static listings into interactive journeys powered by structured, enriched product data.
Tailors every suggestion to the buyer’s goals, preferences, and constraints for a better customer experience.
Ensures consistent, guided selling across ecommerce sites, partner portals, and in-store touchpoints.
Feeds data analytics back into your Customer Relationship Management system to refine every future interaction.
Global brands rely on Zoovu’s AI-Guided Selling Assistants to simplify decisions, personalize product recommendations, and turn complex buying journeys into measurable growth.
Microsoft used Zoovu to syndicate over 250 guided-selling experiences across 100+ retail partners, driving a 90% lift in engagement.
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Canon turned complex technical specifications into conversational buying journeys with Zoovu, helping customers quickly find and compare products.
Einhell simplified technical product attributes and implemented a guided configurator with Zoovu, leading to a 60% sales lift within the first 90 days.
Empower your teams to create, personalize, and refine guided selling assistants at scale. No coding, no maintenance, no guesswork.
Zoovu unifies AI-guided selling, data enrichment, product configuration, and personalized recommendations into a single platform. Reduce your tech stack, improve customer experience, and grow revenue with AI-powered discovery that scales across every channel.
Uses Generative AI and enriched product data to replicate expert sales guidance and deliver hyper-personalized recommendations in real time.
Understands natural-language queries, interprets shopper intent, and delivers accurate, context-aware results that increase engagement and reduce abandonment.
Let buyers customize bundles, kits, and BOMs through interactive, 3D experiences that simplify decisions and increase satisfaction.
Automatically surface compatible products, accessories, and add-ons that enhance customer satisfaction and improve AOV, without disrupting the shopping flow.
Connects to ERP, CRM, and PIM systems to standardize, enrich, and synchronize product data across every digital and physical channel.
Empower virtual shopping assistants to deliver context-aware recommendations, answer customer inquiries, and optimize the buying journey through Generative AI.
Zoovu empowers you to create hyper-personalized shopping experiences that meet the highest standards of privacy, accessibility, and security. The platform is fully GDPR compliant, ensuring every customer interaction remains private, secure, and transparent.
Zoovu is fully GDPR compliant, ensuring every customer interaction remains private and secure. Data collection is transparent, ethical, and designed to protect user trust across every digital touchpoint.
Build intelligent search and discovery experiences that meet WCAG and ADA accessibility standards. Zoovu’s design tools make it easy to create inclusive, user-friendly interfaces that work for everyone.
Zoovu is SOC 2 Type II certified, meeting the highest standards set by the AICPA for data protection, security, and availability. Every workflow, integration, and interaction is built to safeguard your data and your customers’ confidence.
AI-guided selling uses artificial intelligence and enriched product data to replicate the expertise of your best sales representative online. Zoovu’s AI-guided selling Assistant engages customers through conversational, data-driven experiences that identify buyer intent, interpret context, and deliver personalized product recommendations in real time.
By transforming static product catalogs into intelligent, guided journeys, Zoovu helps businesses boost conversions, improve customer experience, and build long-term loyalty across every digital channel.
In both ecommerce and B2B, the abundance of choice leads to indecision and lost revenue. Guided selling simplifies complex buying decisions by turning product data into actionable recommendations that guide each buyer toward the right solution.
For ecommerce, this reduces cart abandonment and improves average order value. For B2B, AI-guided selling enhances lead qualification, strengthens the sales pipeline, and ensures follow-up consistency using enriched CRM data and insights from data analytics.
With Zoovu, guided selling becomes a scalable engine for smarter, faster, and more confident purchasing decisions.
Typical quizzes or product finders follow static question paths and provide generic results. Zoovu’s AI-guided selling assistant uses Generative AI, natural language processing, and product data enrichment to create dynamic, adaptive experiences. It continuously learns from buyer interactions, adjusting questions and ranking products based on intent and preferences. Every buyer receives unique product configurations and recommendations tailored to their needs—driving engagement, satisfaction, and conversion performance.
Yes. Zoovu’s product data enrichment capabilities were built to solve that exact challenge. The platform automatically cleans, standardizes, and enriches product information from sources like PIMs, ERPs, and supplier feeds.
It also creates product relationships that support smarter cross-selling, better product recommendations, and accurate product configurations. Zoovu maintains product feeds across channels, ensuring every listing stays consistent and ready for AI discovery and personalized experiences.
Implementation time depends on catalog size and complexity, but Zoovu dramatically shortens deployment compared to manual or rule-based solutions. Most organizations launch an AI-guided selling assistant in just days.
Zoovu automates product data preparation, enrichment, and configuration, allowing marketing, ecommerce, and sales teams to focus on strategy and optimizing the user experience, not repetitive manual work.
Zoovu meets the highest global standards for privacy and compliance. The platform is SOC 2 Type II certified, GDPR compliant, and built with enterprise-grade security architecture. All product data and customer information are anonymized, encrypted, and managed in secure environments.
Zoovu also supports WCAG and ADA accessibility guidelines to ensure every AI-Guided Selling experience is inclusive, compliant, and trustworthy—no matter where your buyers engage.
Absolutely. Zoovu integrates seamlessly with your Customer Relationship Management (CRM), Product Information Management (PIM), ERP, ecommerce platforms, and analytics tools.
This ensures your guided selling, AI discovery, and customer experience workflows stay connected across your entire ecosystem. Product content, pricing, and recommendations stay synchronized, giving your teams a unified source of truth for every channel and customer interaction.
See how 150 B2B product journeys reveal what’s broken in digital buying, and how leaders are fixing it.