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The Conversation Hub: Today's Commerce Leaders Discuss Tomorrow's Customer Experience.

How are today's commerce leaders delivering best-in-class data-driven customer experiences? What technology is needed to scale and optimize CX as consumer behavior and expectations evolve? These are the questions that drive Zoovu-and our customers -every day, and what "The Conversation Hub" hones into with today's most innovative brands and retailers.

 
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How Grohe Closes the Digital Customer Experience Gap

6:42 min

with Jürgen Muckenschnabel, Head of Webshop EMENA

The Conversation - Brother
Brother Leverages Digital Assistants to Support Digital Buyers, Resellers, and Internal Team

5:08 min

with Angela Swanson, Sr. Director of Marketing, Global Channel, eCommerce & Events

Ram Iyer, Worldwide Director - Digital Strategy and eCommerce
Humanizing Digital - How Microsoft Implements Customer-Centric Experiences on a Global Scale with Zoovu

7:58 min

Ram Iyer, Worldwide Director - Digital Strategy and eCommerce

Neil Korgaokar, E-Commerce & Digital Marketing Technology Manager
How Husqvarna conquers B2C Marketing with Zoovu

8:50 min

with Neil Korgaokar, E-Commerce & Digital Marketing Technology Manager

Taki Tsaklanos, Center of Excellence, Customer Experience Strategy, Bose
Why Bose is Hyper-Focused on Customer Experience Excellence

5:08 min

with Taki Tsaklanos, Center of Excellence, Customer Experience Strategy

Donovan Mazzoni, Digital Marketing & Ecommerce Manager, Krefel
How Krëfel Fuels Their Omnichannel Funnel With Over 100 Digital Assistants

6:56 min

with Donovan Mazzoni, Digital Marketing & Ecommerce Manager

The Conversation - Kensington
How Kensington Drives Global Growth with Visual Configurators

7:06 min

with with Rafi Khusro, Global Product Marketing Manager at Kensington

The Conversation - Microsoft
Microsoft Trends 2021: Conversational AI across Mobile, Chat, Search and Voice

2:19 min

with Ram Iyer, Worldwide Director - Digital Strategy and eCommerce

Husqvarna The Conversation
Defining the Critera for a Solution to Drive Global Expansion & Transformation

3:01 min

with Peter Edvinsson, Global Brand and Marketing at Husqvarna EMEA

The Conversation Kensington
How Kensington Deploys Multi-Language Assistants Across Their Markets

4:10 min

with Rafi Khusro, Global Product Marketing Manager at Kensington

The Conversation Krefel
Krëfel Discusses the Importance of Data Analysis and Providing a Benefits-Driven CX

2:55 min

with Donovan Mazzoni, Digital Marketing & Ecommerce Manager

The Conversation - Xmondo
How Xmondo Built a Powerful Assistant that Remains True to Their Brand

5:12 min

with Cassidy Reed, Business Development Manager

The Conversation - Microsoft
How Microsoft Leverages Zoovu's Customer Insights to Make Better Decisions with Data

9:16 min

with Ram Iyer, Worldwide Director - Digital Strategy and eCommerce

The Conversation - Whirlpool
How Whirlpool Enables Channel Partners & Caters to Luxury Buyers with Configurators

4:25 min

with Glenn Roper, Digital Strategy Lead Whirlpool

The Conversation - Bose
The Importance of Data & MVT Testing for Optimizes the Customer Journey

4:20 min

with Taki Tsaklanos, CoE Customer Experience Strategy

The Conversation - Whirlpool
4 Tips on Reacting to Dynamic Markets with Speed & Agility from Whirlpool

8:40 min

with Glenn Roper, Digital Strategy Lead Whirlpool

The Conversation - Philip Kingsley
The Importance of Result Pages: Removing Barriers to Purchase

9:21 min

with Jonny Stewart, Director of Ecommerce

The Conversation - Husqvarna
The Role of Digital Buying Advice in Global Digital Transformation

6:44 min

with Neil Korgaokar, E-Commerce & Digital Marketing Technology Manager, Husqvarna NA

The Conversation - Microsoft
How Microsoft Helps Retails Partners Increase Online Sales with Zoovu

9:21 min

with Ram Iyer, Worldwide Director - Digital Strategy and eCommerce

The Conversation - Telekom Serbia
How Telekom Srbjia Created a Conversational Experience For B2C And B2B Telecomm

9:57 min

with Borko Crnogorac, B2B Development Director

The Conversation - Krefel
Krëfel Discusses the Importance of Data Analysis and Providing a Benefits-Driven CX

2:55 min

with Donovan Mazzoni, Digital Marketing & Ecommerce Manager

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Over 2,500 companies worldwide leverage Zoovu to deliver exceptional customer experiences.

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