The future of ecommerce search is conversational

Today’s shoppers expect more than just search, filter, and scroll. Move beyond your traditional product search into an interactive experience that understands, anticipates, and educates to drive more engagement and conversions using AI-powered search.

Gartner Magic Quadrant logo G2 logo Capterra logo and star rating 4.8/5

Product search that doesn’t stop until your customers
find the products they need

Show the best results for your customer’s intent, no matter what they search

Using Zoovu's AI-powered site search and product ontology to understand every search query, then show the most relevant products. Handle all synonyms, misspellings, slang, and every other query to make recommendations in the search bar.
show best results

Personalize search results so customers can find the best products

Improve your customer experience and show filters tailored to each search query, create product descriptions that match search intent, and generate personalized product comparisons so customers can find the right products without clicking into dozens of pages.
personalize search results

Embed product discovery experiences into search to create an end-to-end buyer journey

Use AI-driven site search that leverages generative AI on results pages to engage with customers by answering questions, refining search outcomes, and suggesting compatible products, transforming search into an interactive dialogue with users.
embed product discovery
b2c-ai-search

AI product search for B2C brands

  • Dynamic search box
  • Custom styling & mobile optimization
  • Autocomplete & spell correction
  • Customizable filters
  • Result groups & content indexing
noble-knights-games-search
b2b-ai-search

AI search for B2B companies

  • Part number search
  • Dynamic filters
  • Multi-language support
  • Compatibility indicators
  • Customer-specific pricing
Ram Noble Knights logo

Noble Knight increased conversion by 30% immediately after launching Zoovu.

einhell logo

Einhell increased sales by 60% in 3 months with customer-centric discovery.

Turn your search bar into your most
predictable revenue generator

custom-styling

Custom styling

Customize the look, feel, and functionality of search without a single line of code or a single minute of help from IT.

mobile-optimization

Mobile optimization

Design a beautiful search experience that performs seamlessly across all devices for every customer.

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Content results

Show content results that are relevant to search queries, including manuals, FAQs, articles, buyer guides, and more.

search-bar-capabilities

Search capabilities

Allow customers use the search bar and see results the way they want, from barcode scanning to autocomplete.

The most relevant results for every type of search

Broad

Ask your customers questions to fine-tune results for broad searches, like ‘laptop'

Product

Show exact matches for specific products or product lines

Use case

Provide ultra-relevant results and compatibility scores for queries, like ‘laptop for gaming'

Feature

Deliver the perfect products for feature searches, like ‘laptop with 16GB RAM'

Subjective

Understand the intent of even the most subjective search, like ‘reliable laptop’

SKU

Direct buyers to the right products for SKU or part number searches

Barcode

Allow customers to scan barcodes in the search bar to find products

Alternatives

Manage synonyms, misspellings, slang, and searches in any language

Get more control over your search
experience without more work

Customize and adjust your ranking algorithm in minutes

Use dynamic ranking to get complete control over the products shown to each customer. Use a simple slider to optimize rankings for margins, availability, seasonality, and other criteria.

Design results pages with a simple drag and drop interface

Embed content, videos, guided selling assistants, promotional banners, and other elements on results pages. Reorder and pin results, and redirect queries to specific pages to create a seamless journey for customers.

Unlock and act on insights you can’t get anywhere else

Analyze and act on key insights from site search metrics all from a single dashboard, including popular queries, top results, query trends, and zero result rates. Collect zero-party data from customer interactions and input.

Go live in as little as six weeks and see results in days

Use the intuitive data and design platform, as well as Zoovu's white glove implementation services, to launch AI search in as little as six weeks. See higher engagement and conversions in as little as 24 hours.

The AI ecommerce search engine
that does it all

Improve conversion rates

Turn more visitors into customers with effective search.

Autocomplete queries

Speed up searches with instant suggestions.

Improve user experience

Streamline navigation and reduce friction.

Customize results pages

Tailor results to match customer intent.

more conversations

Recommend relevant products

Boost sales with targeted suggestions.

collect zero-party data

Search analytics

Gain insights to refine search performance.

Natural language processing

Understand complex queries and language models.

Semantic search

Deliver contextually relevant results.

Optimize search results

Fine-tune search to maximize conversions.

Ecommerce faceted search

Make complex product searches simple and adaptable.

Customize search results

Easily customize search results to improve ecommerce conversions.

Dynamic category pages

Update category pages in real-time to drive more clicks and conversions.

Ontology-based search

Accurate search results with AI and ontology.

Synonym, slang, and typo detection

Understand what your customers need, no matter what words they use.

Article number search

Find your exact product in seconds.

use product data

Ecommerce search ranking strategy

Customize and optimize search results for better conversion rates.

customize search

Product comparisons

Allow customers to compare up to four products directly from search results.

Dynamic filters for ecommerce search

Create personalized product filters in real-time to turn more searches into sales.

Integrate Zoovu with your PIM, ERP, CRM, and
any other system you rely on

SAP logo integrationHubSpot logo integrationShopify Plus logo integrationSalesforce Commerce Cloud logo integrationWooCommerce logo integrationBigCommerce logo integrationPrestashop logo integrationbazaarvoice logo integration

Platform overview

Zoovu delivers AI-powered search, guided selling, configuration,
and bundling—all from a single, scalable platform.

AI search Guided selling and product finders Visual configurators Bundling and
recommendations
AI shopping assistants Data enrichment

Smarter search that understand what buyers mean–not just what they type.

  • Interprets natural language, context, and buyer intent
  • Delivers dynamic results based on enriched product data
  • Replaces static filters with intelligent, adaptive suggestions
Euronics saw 8x lower cart abandonment with Zoovu AI Search than the retail average.

Lead buyers to the right product with zero guesswork.

  • Ask-the-expert flows that mimic human guidance
  • Match products based on needs, use cases, and goals
  • Eliminate decision fatigue with interactive recommendations
Learn more
Canon product finders drove a 53% lift in conversion rate.

Let buyers build exactly what they need—without back-and-forth.

  • Dynamic configuration flows that adapt to product logic
  • Visual assembly of bundles, kits, and BOMs
  • Automatically prevents invalid combinations or errors
Learn more
KitchenAid configurator saw a 65% increase in average order value.

Increase AOV with personalized suggestions that make sense.

  • Recommend accessories, add-ons, and related products
  • Build bundles based on buyer behavior—not guesswork
  • Upsell without interrupting the buying flow
Learn more
Einhell reduced search abandonment by 35% with smart recommendations.

Bring your product expertise to life—at scale.

  • Chat-based product discovery experience powered by Zoovu GenAI
  • Learns from buyer signals and adapts in real time
  • Fills content gaps instantly with AI-generated insights
Learn more
Used across 3.38M+ interactions with a 71% helpfulness rating from buyers.

Power every experience with clean, enriched product data.

  • Connects to ERP, PIM, and CRM to unify and structure information automatically
  • Standardizes attributes and fills gaps without manual effort
  • Creates AI-ready inputs for search, guided selling, configuration, and recommendations
Learn more
Zoovu processes product data on 57 million SKUs daily.

Frequently asked questions

There are two main differences: with Zoovu’s AI-powered site search the ability to understand search intent to deliver more accurate results and the ability to easily customize what is shown on results pages.

Most site search tools generate results by scanning product descriptions for keywords. For example, if some searched for ‘black guitar’, the search results would deliver not only guitars that were black, but also black guitar strings, black guitar cases, black guitar cables, and other similar results. Customers are left with an overwhelming number of choices to search through and are no closer to knowing which option is best for them. Zoovu’s Search Studio operates differently. It starts with our AI, which translates product data into attributes that reflect customer needs. It uses these attributes to understand what a customer is searching for and providing the products that best fit the search intent.

Customizing search strategy and results is often complex and time-consuming, or a nonexistent feature in most site search software. Zoovu combines simple, visual, and no-code design tools that allows you to customize and launch search results in a few minutes. For example, you can choose to display certain products at the top of searches, direct to special promotional pages for certain searches, or embed promotional banners or links to guided selling assistants on search pages.

There will always be a segment of customers that don’t know exactly what they’re looking for and will search using non-technical language. Maybe they’re new to the industry or category. Or their needs may have changed. On the other hand, product numbers may change, or products may be discontinued.

If your site search software doesn’t recognize the language customers are using, or doesn’t account for the way your product catalog or search trends evolve, you’ll likely miss a lot of business. With Zoovu, you don’t have to choose between strategies you get the best of all of them so you can get the right products in the hands of the right people every time they search on your site.

Zoovu’s AI-powered site search, goes beyond basic product searches and allows you to integrate various content types, such as help articles, datasheets, tutorials, videos, and documentations as part of regular search results. They are displayed in a separate section for non-product content, allowing customers to switch between product and content results easily. Ensuring your content is discoverable not only maximizes the impact of your content, but also supports customers in their decision-making process. By combining product and content searches you have the opportunity to offer your customers useful advice and inspiration throughout their shopping journey.

First of all, you’re not alone. Fragmented, incomplete, inconsistent, and siloed data is the status quo for most companies. That’s why Zoovu built its data platform, which uses AI to collect product data from various sources (like PDFs, webpages, reviews, PIMs, and ERPs), clean it, and standardize it.

Instead of spending months or years manually sifting through thousands of SKUs, reviewing each one, and tagging every product, Zoovu’s AI automates the process so it can be done in a few hours. Every time a SKU is added or changed, this process is automatically triggered so maintaining your catalog is easy. Then, this data can be exported to your other business systems so multiple departments can work with a single source of data.

Security is our first priority when it comes to your data and the data of your customers. Zoovu is Soc 2 Type 2 certified, the most globally recognized and stringent certification when it comes to securely managing customer data. All data provided by your customers is anonymous to Zoovu we don’t have access to any data about an individual that interacts with a Zoovu guided selling assistant, meaning your customers are guaranteed privacy. Zoovu is also GDPR compliant.

Yes, Zoovu can integrate with almost any system your business relies on, including PIMs, ERPs, and CRMs. For a list of systems we commonly integrate with, visit our integrations page.